ТЕОРЕТИЧНІАСПЕКТИОРГАНІЗАЦІЙНО-ЕКОНОМІЧНОГОЗАБЕЗПЕЧЕННЯ РОЗВИТКУ БІЗНЕС-ПРОЦЕСІВ ФІНАНСОВО-ПРОМИСЛОВИХ КОМПАНІЙ

The article examines the theoretical and conceptual foundations of economic and organizational support for business processes in financial and industrial companies operating under conditions of structural transformation, digitalization, and growing economic uncertainty. Business processes are interpreted not merely as regulated operational sequences, but as an integrated economic system that connects production, financial, investment, and managerial contours of value creation. Such an approach enables analysis of business processes as carriers of economic efficiency, cost formation, productivity, and financial sustainability, rather than solely as objects of operational regulation. The study systematizes the evolution of scientific approaches to business process classification and reveals the limitations of traditional functional and linear typologies when applied to complex financial and industrial companies characterized by diversified activities and multi-level corporate structures. Attention is paid to the economic nature of business processes and their role in generating financial results, managing costs, coordinating resource flows, and ensuring long-term organizational performance. A multi-criteria typology of business processes is substantiated, based on their contribution to value creation, managerial horizon, functional and economic contour, level of formalization, and potential for empirical verification. It is argued that integrating process architecture with economic mechanisms for controlling, cost management, performance measurement, and risk assessment provides a methodological basis for improving process efficiency, transparency, and organizational resilience. The article demonstrates that economic support of business processes should be considered a core element of corporate governance, ensuring coherence between operational activities and financial outcomes. The results contribute to the development of a conceptual framework for analyzing business processes from an economic perspective and provide a theoretical foundation for further empirical research into process efficiency and value creation in financial and industrial companies. Keywords: business processes, financial and industrial companies, process approach, business process typology, process orientation, economic support, process analytics.

The study analyzes the content and structure of the organizational and economic support system. By defining the mechanism, method, and tool, and establishing the relationships between them, it was possible to construct a model of the organizational and economic support system and describe its structure, thereby identifying the key challenges in the innovation activities of companies. Among the factors exerting pressure on the innovation mechanism of an industrial enterprise, special attention was paid to financing and the role of human resources, as they largely influence the effectiveness of innovation. The scientific novelty lies in the author's proposed structure for the organizational and economic support system for innovation, which integrates institutional, organizational, legal, economic, and managerial components within a single model. As a result, key internal and external factors determining the success of innovation were identified: financing, personnel qualifications, organizational structure, government support, market conditions, and scientific and technological progress. The need for an integrated approach to the formation of an effective organizational and economic mechanism in the context of digitalization and competition is substantiated.

Abstract: Business processes in industrial companies are subject to constant change, which is why especially those companies must try to stay up to date in order to counteract the negative effects of these changes. The aim of this study was to research which developments, influencing factors and trends affect the Customer Relationship Management business processes of large industrial companies. With the help of a qualitatively oriented systematic literature research of practical studies 13 important influences were identified. The result shows that a strong customer centricity is developing in industrial companies, which will change future business processes and IT-supported business systems today and in the future. This study can serve as a starting point for further research in industrial companies that plan to modify or transform business processes.

Over the past few years, the problem of burnout has become widespread. Despite the growing number of publications and studies, most of them focus primarily on the psychometric properties of burnout, and they are more descriptive than explanatory in nature. In publications, there is a noticeable dominance of psychological approaches and research at the individual level, which entails practical recommendations for changing the attitudes and behavior of workers, making improvements at specific workplaces, without affecting more fundamental decisions at the level of the organization as a whole. The article discusses the results of an empirical study, the purpose of which is to determine the presence and nature of the relationship between a number of organizational and individual factors and the components of burnout among employees of an industrial company. Data were collected through a survey of 915 employees in February-March 2022. To identify the relationships between factors and such components of burnout according to the model of K. Maslach and colleagues, such as emotional exhaustion, depersonalization and reduction of personal achievements, three regression models were built, which showed a fairly high explanatory power. As a result of statistical analysis of the collected data, factors were identified that both increased and decreased the likelihood of burnout among employees of the company under study, including a breakdown by three components of burnout. Organizational factors such as fair remuneration, adequate workload, the ability to rely on coworkers for help, and intensive communication were among the factors that reduced overall burnout. Individual factors such as low status in the management hierarchy (workers and specialists) and men with minor children have proven to reduce emotional exhaustion. The scientific value of the study lies in drawing attention to the factors of burnout at work as one of the manifestations of the state and behavior of an employee in an industrial company, which is still very rarely an empirical object of research.

The article is devoted to the analysis of the mechanism of ethnocultural projection of European mentality, ethics, morality, trade technologies, sociocultural image of merchants, industrialists, officials, military officers, cultural workers, who influenced in the second half of 19th – early 20th centuries on the development of the Russian Far East in industrial, trade, transport, scientific, educational discourses and on the life system in general. The most significant influence on the process of development and transformation of the Far Eastern outskirts of the Russian Empire was exerted by the German settlers. The research methodology based on Max Weber's concept of entrepreneurial ethics, is based on the belief that the history and culture of the Russian Far East in the second half of the 19th and early 20th centuries, on the one hand, are linked to the all-Russian sociocultural processes and, on the other hand, to the Far Eastern specificity that emerged as a resulting of the influence of the European mentality. The article reveals the essence, structure and functions of trade, transport, industrial companies in the Amur region, Primorye and Sakhalin. The analysis of the phenomenon of the emerged regional culture is relevant. The immigrants, The article is devoted to the analysis of the mechanism of ethnocultural projection of European mentality, ethics, morality, trade technologies, sociocultural image of merchants, industrialists, officials, military officers, cultural workers, who influenced in the second half of 19th – early 20th centuries on the development of the Russian Far East in industrial, trade, transport, scientific, educational discourses and on the life system in general. The most significant influence on the process of development and transformation of the Far Eastern outskirts of the Russian Empire was exerted by the German settlers. The research methodology based on Max Weber's concept of entrepreneurial ethics, is based on the belief that the history and culture of the Russian Far East in the second half of the 19th and early 20th centuries, on the one hand, are linked to the all-Russian sociocultural processes and, on the other hand, to the Far Eastern specificity that emerged as a resulting of the influence of the European mentality. The article reveals the essence, structure and functions of trade, transport, industrial companies in the Amur region, Primorye and Sakhalin. The analysis of the phenomenon of the emerged regional culture is relevant. The immigrants, carriers of different ethno-cultural mental models and ethnic stereotypes of behaviour, not only transformed this territory, the surrounding world in an industrial way, but also planned its development in the long term, for what purpose they used their own financial resources and efforts to create scientific and cultural institutions: Society studying the Amur region, the East Institute, the future Far East State Technical University, they financed ethnographic expeditions. The result of the work is the author's conviction that mental attitudes have sufficient stability, a reliable basis for the development of the Far Eastern region, for a positive dialogue of cultures, for optimal adaptation of immigrants to a foreign cultural environment, to different natural and climatic conditions and regional specifics.

Introduction: all branches of law are constantly under the influence of the social environment, especially of the national policy and economy. In this regard, the author of the paper set the aim to research the influence of the processes of the digital economy development of the Russian Federation on the industry of Russian criminal law and to identify the relevant trends and relationships. Methods: the methodological framework for this study is a set of methods of scientific knowledge, among which the main ones are the methods of consistency, analysis and the comparative law method Results: grounded in the paper the author’s point of view is based on the domestic and foreign legislation, international legal acts and opinions of the academic community on the problems of interaction of the economic and legal systems, processes and results of their mutual influence. Based on the analysis, a list of problems currently impeding the development of the digital economy of Russia, which can be resolved using the criminal law means, is revealed. The questions of the gap in the Russian criminal legislation concerning a number of socially dangerous acts committed with the use of modern information technologies are raised. Conclusions: the study revealed the importance of the intersystem links between the national economy and its digital sector with Russian criminal law, the need to take them into account in the lawmaking work and their impact on the effectiveness of the industry, the implementation of its sectoral goals and objectives. It is proposed to criminalize a number of socially dangerous acts committed with the use of modern information technologies, taking into account the traditions of the national law-making and the successful experience of the international community and a number of foreign countries in preventing attacks on the information security.

Geopolitical conditions continue to exert a significant influence on the state and development of the Russian economy, along with macro and microeconomic factors. In this regard, the protracted crisis period makes companies of certain industries and regions more and more dependent on external and internal conditions. The article discusses the theoretical and practical aspects of the formation of the structure of the monetary capital of companies in the metallurgical industry under the influence of external and internal factors that form a number of financial risks. The study allows us to understand the nature of the influence of financial risks on the cost of capital of companies in the metallurgical industry of the economy. The article presents a comparative characteristic of the indicators of non-ferrous metallurgy companies, their financial stability, as well as the capital structure. This research will be useful for specialists and managers of specialized companies. When writing the article, the authors relied on research methods: analysis and synthesis, comparison, generalization

This study explores corporate financing behavior regarding the company and country-level factors and risks associated with policy-related regulations. The study considers all three categories of risk: geopolitical risk, economic policy uncertainty, and political risk. In addition to this, we investigated how the links between diverse types of financing activities and the policy-related risks associated with them change depending on the type of financing strategy utilized (debt vs. equity). The study examined quarterly data from 2016Q1 to 2020Q3. EViews 12 is used for data analysis. Findings show financial restrictions, as well as inequities within the sector, have an impact on corporate investment while policy-related risks might impact a company's financing selections. Compared to equity financing, debt financing is more susceptible to policy-related risk. According to the available information, features at the company and nation levels also impact corporate finance choices. Finally, firms that have little financial resources are more susceptible to the adverse effects of policy-related risk than industrial companies are. Managers, as well as governments, should utilize these insights to design economic strategies that are more successful in the future.

In Indonesia, the development of basic industrial and chemical companies is quite rapid, it can be seen from the development of basic industrial and chemical companies listed on the Indonesia Stock Exchange (IDX) or becoming public companies from year to year increasing. The purpose of this study is to determine and analyze dividend policy, moderate the size of the company against the share price of manufacturing companies in the basic industrial and chemical sectors listed on the Indonesia Stock Exchange. The method used is the titative descriptive method. The total research population is 88 companies while the number of research samples is 20 companies. Before testing the hypothesis, the researcher first uses the classical assumption test consisting of the normality test, hetoregenity test, autocorrelation test, and multicollinearity test. The results of the study with Moderated Regression Analysis (MRA) testing show that the Dividend Policy is able to moderate the influence of Company Size on Share Prices in Basic Industrial and Chemical Companies listed on the Indonesia Stock Exchange

Technology strategy was found by many researchers as a way to improve competitiveness. Failure to develop and integrate technology strategy and business strategy is a major contributing factor to the decline of firm’s competitiveness. Many literatures also indicated that technology strategy played an important role in determining firm performance in technology-driven industries such as industrial automation company. However, most of the previous studies have generally focused on the structure-conduct-performance theory which emphasized greatly on external factors (i.e market condition and competitors) to link strategies to firm performance. Very few studies were found to link strategies with the internal factors. Thus, the present study was undertaken to relate strategic view and resource-base view theory to the firm performance of industrial automation company looking at technology selection, technology competence, technology posture and the moderating effect of the resource deployment. The empirical result based on 61 Malaysian industrial automation company found that, technology selection has positive impact towards revenue growth (measuring firm’s performance). However, technology posture was found to be a negative predictor towards revenue growth and technology competence has no significant impact on revenue growth. Resource deployment on the other hand was identified to only moderate technology selection and technology posture but not technology competence.

Purpose: This study aims to examine the effect of intellectual capital, CSR, and capital structure on financial performance, as well as to examine the role of company size as a moderating variable in financial sector companies in Indonesia. Method: This study uses a quantitative approach with panel data regression analysis and Moderated Regression Analysis (MRA) techniques using EViews software. The sample consists of 53 financial sector companies listed on the Indonesia Stock Exchange in 2021–2023 with a total of 159 observations. Results: The results show that intellectual capital has a positive and significant effect on financial performance. Conversely, CSR and capital structure do not have a significant effect on financial performance. In addition, company size has been shown to moderate the effect of intellectual capital on financial performance, but does not moderate the relationship between CSR and capital structure on financial performance. Implications: The findings of this study have practical implications for financial sector companies to prioritise the management of intellectual capital as a strategic asset in improving financial performance. In addition, the results of this study also contribute academically to enriching the literature on internal factors that influence the financial performance of financial sector companies. Novelty: The novelty of this study lies in the use of the latest data from Indonesian financial sector companies for the period 2021–2023 and the testing of company size as a moderating variable in an empirical model, which is still relatively rarely studied in the context of the financial sector.

Marketplaces play a key role in modern e-commerce providing platforms for interaction between sellers and buyers and optimizing business processes related to promotion of goods and services. The purpose of the article is to identify the possibilities of optimizing business processes in the companies when they interact on the marketplaces. Value proposals of marketplaces improve the interaction of the buyers and sellers, as well as contribute to optimization of the company's business processes and its economic development. Typification of marketplaces according to various criteria (sources of origin, sales channels, types of customers, etc.) is suggested in the study. The monetization process of marketplaces and providing high-quality service, including fulfillment and conflict resolution functions are considered. The features of the companies’ work on the marketplaces using various interaction systems are disclosed. The advantages and disadvantages of logistics schemes for companies on the existing marketplaces in Russia are revealed. The possibilities of business processes optimization of sales companies in the work with marketplaces were identified.

The purpose of this study is to examine and analyze the effect of financial distress, operating cash flow, and return on equity on earnings management in publicly listed companies in the manufacturing industry listed on the Indonesia Stock Exchange for the period 2018-2020. To examine and analyze the influence of the audit committee moderation variable to strengthen or weaken the effect of financial distress, operating cash flow, and return on equity on earnings management in publicly listed companies in the manufacturing industry listed on the Indonesia Stock Exchange for the period 2018 – 2020. The method used is a quantitative method with an explanatory research type. The population in this study are all manufacturing companies listed on the Indonesia Stock Exchange (IDX) in 2018 – 2020, a total of 150 companies. Determining the number of samples was carried out using a purposive sampling technique, and it was determined that there were 77 companies. The data analysis method used is panel data analysis with the Eviews software program version 10. The results show that financial distress has a positive effect on earnings management in Manufacturing companies listed on the IDX for the period 2018 - 2020. Operating cash flow has no effect on earnings management in Manufacturing companies listed on the IDX for the 2018 - 2020 period. Return on equity has no effect on earnings management in Manufacturing companies listed on the IDX for the 2018 - 2020 period. The audit committee is unable to moderate the effect of financial distress on earnings management in Manufacturing companies listed on the IDX for the 2018 period - 2020. The audit committee is unable to moderate and weaken the effect of operating cash flow on earnings management in Manufacturing companies listed on the IDX for the period 2018 - 2020. The audit committee is able to moderate and strengthen the effect of return on equity on earnings management in Manufacturing companies listed on the IDX period 2018 - 2020.

최근 급격한 경영환경 변화로 인해 근로자들의 고용불안감이 커짐에 따라 모든 근로자들이 느끼는 직무에 대한 심리적인 불안정성은 더욱 증가하고 있는 추세에 있다. 따라서 본 연구에서는 직무불안정성과 조직시민행동간 자기효능감의 조절효과에 대하여 살펴보았다. 대상은 대전시, 세종시, 충청남 북도 소재 중소 제조업의 종업원들을 대상으로 하였으며, 2015년 8월 5일부터 동년 동월 30일까지 총 500부를 배포하여 321부가 회수되어 응답률이 64.2%였다. 회수된 설문지 중 응답이 불성실한 설문지 9부를 제외한 312부를 분석에 이용하였다. 연구결과는 다음과 같다. 첫째, 직무불안정성이 조직시민행동에 부(-)의 영향을 미치는 것으로 나타났다. 둘째, 고용불안정성과 조직시민 행동과의 관계에서 자기효능감이 조절효과가 있는 것으로 나타났다. 따라서 직무불안정성의 위협 속에서도 종업원의 자기효능감이 높으면 조직시민행동을 높일 수 있음을 의미한다. 결과적으로, 기업의 생존과 직무가 불안정한 현 상황에서 중소제조업의 경영자는 우선 종업원들에 대한 교육과 내적 보상 등을 통해 자기효능감을 높일 필요가 있다는 것을 시사한다고 할 수 있다. 연구의 한계점은 연구대상이 대전시, 세종시와 중청남 북도지역의 중소기업의 구성원들을 주된 연구표본으로 삼고 있다는 점이다. 따라서 상황적 특이성이 관찰 될 수 있기 때문에 향후에는 보다 다양한 지역, 다양한 업무 및 산업으로 확장된 연구가 필요할 것이다. Anxiety for employment of workers has been increased due to rapid change of management environment, which tends to increase psychological instability on the job of all workers. Accordingly, this study examined the moderating effect of self-efficacy between job instability and organizational citizenship behavior. The research subjects were employees of small and medium companies in the manufacturing industry in Daejeon-si, Sejong-si and Chungcheongnam-do and Chungcheongbuk-do. 500 sheets of the questionnaire were distributed from August 5, 2015 to August 30, 2015. Among them, 321 were collected with 64.2% of the response rate. Total 312 sheets were used for analysis excluding 9 sheets with incomplete answers. The results are as follows. Firstly, it proved that job instability had negative (-) effect on organizational citizenship behavior. Secondly, in the relation between job instability and organizational citizenship behavior, there was moderating effect of self-efficacy. Accordingly, if self-efficacy of the workers is higher in the threat of job instability, it means organizational citizenship behavior would increase. In conclusion, in the current situation where there is instable survival of corporation and job, the management of small and medium manufacturing company needs to increase self-efficacy through training and internal reward to employees. The limit of the study is that the research subjects were employees of small and medium companies in the manufacturing industry in Daejeon-si, Sejong-si and Chungcheongnam-do and Chungcheongbuk-do. Accordingly, as situational peculiarity may be observed, it is required to have expanded study to more various areas, works and industries.

Purpose The purpose of the current research is to examine the relationship between social capital (SC) and financial performance (FP) in industrial enterprises in the Kurdistan Region of Iraq and Sulaimani City (KRG), as well as the role of the quality of accounting information (QAI) as a mediator between SC and FP. Design/methodology/approach In this study, SmartPLS is used to analyze the questionnaire that was distributed to 10 industrial firms engaged in the iron industry in 2021. The researcher used stratified random sampling to collect sample data from 252 full-time employees of a manufacturing companies in Kurdistan Region/ Iraq. Findings The findings of this research show that accounting measurement and disclosure of social capital (AMDSC) plays an important role in improving FP and that QAI mediates between AMDSC and FP in industrial companies in the KRG and Sulaimani city. This research aims to examine the impact of AMDSC on FP through mediating the QAI between AMDSC and FP at industrial companies in KRG/Sulaimani City. The results showed that AMDSC had a positive and significant impact on the company’s FP. The overall results of this study show that AMDSCs are positively and significantly correlated with financial performance, and QAI mediates between AMDSC and FP. This shows that SC should be considered in the companies’ plan to obtain additional funding in this sector. Research limitations/implications This study is exclusive to KRG/Sulaimani City’s iron industry. Other industries including sugar, cement, clothing, vehicles and medications could be the subject of future investigations. Practical implications The research provides insightful practical implications for management. First, the outcomes recommend that business owners and managers find a satisfactory level of SC when it significantly and positively affects financial performance. Second, the findings of this study will assist KRG manufacturing companies in making rational decisions to maximize profits while minimizing transaction costs such as information and research costs, increasing trust or reducing administrative burdens. This will eventually lead to the growth of industrial companies’ wealth in KRG/Sulaimani City. Managers should focus on social relationships between employees and management to maximize trust and reduce transaction costs, as they have future earnings. Originality/value Due to the lack of prior attention given to social capital in KRG, this research focuses on enhancing financial performance in industrial enterprises in KRG and Sulaimani City.