A conceptual model for IT governance in public sectors

This paper analyses and presents a case study on information technology governance (ITG) practices in a government-linked company (GLC) by looking at the ITG process, accountability and the desirable behaviours of information technology (IT) at the project level of the organization. The study reveals a number of important findings in the context of ITG implementation at the project level. As far as ITG documentation was is concerned, there are numerous standards currently available of which many are continuously undergoing further development by IT professionals. Nonetheless, there is still no one correct way of governing IT in an organization, more specifically, in IT project management. In addition, there is not much known concerning the ITG outcome of ITG practices in Malaysian organizations. Thus, this paper shares the level of readiness and awareness of ITG practices, for this particular case, when it comes to implementing IT projects. Key words: Information technology governance (ITG), information technology governance (ITG) practices, accountability, information technology (IT) outcome.

The study seeks to examine the impact of Information technology (IT) governance structure, process and relational mechanisms on firm performance. Using an event study, we collected a sample of 70 announcements of IT governance adoption investments. We found that most firms adopt all three types of IT governance mechanisms. IT governance structural mechanisms have a positive impact on firm’s profitability. In contrast, IT governance process and relational mechanisms have a negative association with firm performance. More interestingly, the findings provide insight for organizations that they should realize the potentially negative impact of the controls requirements of Sarbanes-Oxley Act Section 404 and IT leadership on firm performance.

Over the past decades, the role of Information Technology (IT) has changed significantly, from office and process automation to value aggregation and innovation through its use. This set of changes also includes citizen profile, government positioning and openness. They generate many new demands, such as fast, reliable IT solutions, information, and services that are enhanced by IT solutions. Considering this scenario, managing IT is no longer enough; it is necessary to go one step further to a governance process. This chapter aims to propose a guide for discussing and conceiving an IT Governance (ITG) model in public organizations. In order to verify its suitability, a multi method approach was adopted, combining various data collection and analysis techniques. A case study was conducted in the State Government of Rio Grande do Sul (Brazil), aiming to verify the suitability of the guide in a certain context. The results presented in this chapter combine multiple data sources such as non-participant observation, document analysis and focus groups. The findings show that the following aspects are essential when discussing an ITG model: business needs, managing pillars, organizational governance principles, regulations, common issues related to IT, business needs related to IT, ITG goals, ITG principles, ITG mechanisms, key decisions, decision rights, organizational structure, Critical Success Factors and monitoring indicators. Our findings have revealed that by applying the proposed guide it was possible to conceive an ITG model related to the specific criteria of the studied case.

It is widely acknowledged that Information Technology (IT) Governance is extremely complex and at the same time equally critical when organisations endeavour to maximize their IT investments. IT Governance provides the means for decision making required to ensure that IT enables the organization to excel in its mission. IT systems are often viewed as monetary drains rather than seen as fundamental bases underpinning the strategic direction of organizations. IT implementations often do not meet requirements, fail, are over budget and the media is littered with headlines that corroborate these perceptions. IT projects are now so big, and they touch so many aspects of an organization, that they pose a singular new risk as according to Harvard Business Review Magazine that a $5 million project leads to an almost $200 million loss (Flyvbjerg and Budzier, 2011). Every organisation will have experienced complications of an IT implementation and this is why IT Governance is becoming a crucial factor to business survival no matter how large or small an organisation is. This interpretive study of IT Governance provides an opportunity to from both theoretical and practice-based perspectives using multiple case studies from public sector organisations based in the Kingdom of Bahrain.

In today's digital age, information technology (IT) plays a vital role in supporting and improving a company's business performance. This article measures the degree of IT governance maturity in PT. Triple “A” Securities using the Weill and Ross IT Governance model as well as the COBIT 4.1 framework. The scope of the research includes the analysis of the plan and organize process in COBIT 4.1 and the measurement of the maturity rate using the COBIT 4.1 Maturity Model. The results of the study show that some IT processes in PT are at the initial (initial) and repeatable (repeatable) maturity levels, with an average maturity rating of 1.85, indicating that the company is between level 1 (ad hoc) and level 2 (repetable). Further analysis is done on IT decisions, business strategy, IT strategy, and process control. The conclusions of this study provide insight into the IT governance patterns that exist in the PT. Triple “A” Securities and suggest areas of improvement to improve the maturity of IT governance in the future. This research is also expected to be a benchmark for companies in managing IT more effectively and efficiently, as well as identifying obstacles and encouraging the implementation of good IT governance.

Information Technology (IT) governance plays a crucial role in ensuring that IT resources align with organizational goals, optimize performance, and minimize risks. This study evaluates IT governance maturity in the Marketing department of Universitas Sari Mulia (UNISM) using the COBIT 5 framework, focusing on two process domains: EDM04 (Ensure Resource Optimization) and APO08 (Manage Relationships). The research methodology includes surveys and direct interviews to assess the current maturity level and identify gaps between existing and expected conditions. The evaluation results indicate that EDM04 has an average maturity level of 2.33 (Managed), while APO08 is at 3.2 (Established). The gap analysis shows that both domains require further improvements, with EDM04 having a gap of 2.67 and APO08 a gap of 1.8. These findings highlight the need for enhanced IT governance practices to optimize resource management and stakeholder relationships. The study provides recommendations for improving IT governance maturity in UNISM Marketing department, ensuring a more structured and efficient IT management process.

This research proposes an IT Government model for Public Institutions with a focus on Higher Education, for which the best IT governance practices were used, such as COBIT 5 and the ISO 38500 standard, with the purpose of generating value (obtaining of benefits, optimization of risks and resources) to the Institution to position the IT department as a strategic area in the fulfillment of institutional objectives. The main motivation to carry out this proposal was to support the current and future strategic decisions of the Higher Education Institution. Subsequently, the validation of the model proposed in the SENESCYT is carried out; that allows to progressively reach the levels of capacity in the processes of Information Technology for the achievement of a good IT Government. Finally, as a result of the research and in order to maintain the perception of value in the adoption of the IT Governance Framework, it is recommended to carry out a continuous measurement of the results obtained in the action plan to improve the catalysts, according to the Results of the proposed management indicator, in order to progressively achieve improvements in the level of capacity, this will facilitate the identification of initiatives to improve the IT Corporate Governance Framework.

The aims of this study is to evaluate information technology (IT) governance implementation using the COBiTs’ maturity model, investigate the perceived Security Threats that face these companies and measures the causality between them. An Empirical Survey using self-administered questionnaire has been carried out to achieve the study objectives. The study results reveal that Jordanian industrial companies did not apply IT governance in its comprehensive methodology despite the implementation of some of its aspects .The study main recommendation for the industrial companies that it should give more attention to IT governance. Industrial companies Professionals should work more to increase the IT governance strength for all of its dimensions especially with the existence of negative causality relation between the IT governance and security threats frequencies.

This study provides additional evidence on information technology (IT) governance and its relationship to firm performance in emerging markets. It aims primarily to determine the level of IT governance in Saudi Arabian companies; it also aims at examining the impact of IT governance on the firm performance. The study target sample is 131 companies taken from 20 sectors of the Saudi financial market; during the year 2017. The researchers have used the IT-related backgrounds of the members of the board of directors as an indicator of IT governance. The researchers have also used another group of corporate governance indicators in addition to a set of control variables. The performance of the companies has been referred to as the operational performance which is represented as Return on Assets (ROA) and the financial performance as the Return on Equity (ROE). The descriptive results have been shocking. The study has shown a sharp decline in IT governance in Saudi companies; only 15% of companies have members of the board of directors with IT-related backgrounds, and the IT governance is not adopted or used in many important sectors. However, the regression analysis shows that there is a positive impact on IT governance only on the operational performance of Saudi companies. The results of this study provide a significant indicator of IT governance in Saudi companies. These results can be also used to develop the corporate governance code to focus more on IT governance.

Past research in information technology (IT) governance has shown that strong IT governance results in improved business performance. Despite widespread acceptance that IT governance is important, there are limited studies focusing on IT practitioners in IT governance initiatives. This study aims to examine the extent of commitment, awareness, perceived importance and competency in influencing IT practitioners’ participation in IT governance initiatives. Data analysis using Partial Least Squares reveals that awareness, perceived importance and competency have positive influence on participation in IT governance. However, commitment is not a significant predictor of participation in IT governance. The practitioner-centric approach taken by this study adds knowledge to the existing IT governance literature from organisational perspective. The findings from this study help IT management identify focus areas in increasing to maximise participation of IT practitioners in IT governance initiatives.

The practice of information technology (IT) governance entails activities that ensures stakeholder needs are evaluated to determine balanced, agreed upon enterprise objectives to be achieved; setting direction through IT-related prioritisation and decision making, and monitoring performance and compliance against agreed upon direction and objectives. Thus, the purpose of this paper is to analyze the impact of IT governance effectiveness in private sector organizations in a developing country such as Malaysia. Based on extant literature review, a research model was developed for analyzing the relationship between the practices for effective IT governance in this environment and their effect on organizational performance. A survey research method was applied for data collection and sample data from Malaysian private sector organizations (this environment) obtained. Subsequently, structural equation modeling technique, namely partial least squares, was applied to test statistically the correlated effects. The results indicate significant small to strong positive correlated effects on IT governance effectiveness. Finally, a model for effective IT governance in this environment was proposed. The findings imply that decision makers can optimize IT-related plans and use of scarce resources by concentrating on the factors that have a significant effect on organizational performance that could lead to an improvement of service delivery.

Purpose This paper aims to reveal the potential challenges and opportunities for information technology (IT) governance in higher education institutions (HEIs). Furthermore, the authors extend what the identified determinants mean for Saudi universities. Design/methodology/approach This study pursued a systematic literature review applying the Preferred Reporting Items for Systematic Reviews and Meta-Analyses strategy protocol. Findings IT governance is both beneficial and challenging to integrate into the higher education setting. This is because most IT Governance frameworks are created and implemented in a traditional organizational setting, which differs from the overall culture of HEIs. As for the context of Saudi Arabia, findings depict a hopeful picture for the future of IT Governance, as HEI stakeholders are primarily aware of IT Governance policies, but Saudi HEIs are yet to work toward this goal systematically. Research limitations/implications Apart from extending the current literature on IT governance, this paper adds the educational perspective and the Saudi context, which is found to be limited in the existing literature. The findings could be used to benchmark the IT Governance scenario in other countries, wherein this study could support the roadmap of effective IT governance adoption in HEIs in various nations. Originality/value This study could support improving the institutional operational performance of HEIs in Saudi Arabia, particularly in terms of electronic monitoring systems, effective monitoring of processing systems, prevention of fraud and reducing the manipulation and wasting of funds. The insights from this study could be beneficial to government policymakers, higher education managers, researchers and academics.

IT Governance (ITG) continues to be a top priority for organizations, public and non-public. While the level of awareness towards ITG is evident, it is hardly manifested in practice. The purpose of this study is to elicit factors that act as barriers to the adoption of formal ITG practice. This qualitative study consists of 9 semi-structured interviews with the key person in charge of ITG adoption and practice within their respective organizations. The interviews were analyzed using thematic content analysis, guided by themes previously obtained from the literature and from an earlier pilot study. Findings obtained supported previous findings and also reveal new factors noticeably absent from the ITG literature. The findings will provide useful input towards the development of a causal model on barriers to formal ITG practice.

This paper aims to examine the impact of both information technology governance (ITG) and data governance on information technology (IT) performance in the telecommunication industry. A questionnaire of 308 managers was collected from all telecommunication companies that are working in Egypt. Data were analyzed using smart partial least squares (PLS). The results showed that all the hypotheses of the study had been accepted. IT and data governance have a significant impact on both financial and non-financial performance. However, each of them has a different effect on the IT performance dimensions. The financial performance of IT department had been affected by IT governance more than data governance. Also, innovation and flexibility were the most affected by IT governance. On the other hand, data governance affected business processes and ethical compliance more than IT governance. The current study filled the gap on the literature in two ways. First, studying both IT governance and data governance as a critical factors affects financial and non-financial performance. Second, studying IT governance and data governance has become more important, especially in the telecommunication industry as it is a big challenge now to secure the data of the companies.

This title provides clear and readily applicable guidance to corporate board members on the involvement of boards of directors in information technology (IT) governance. Specifically, it demonstrates ways in which board members can execute IT duties effectively. Specific tools such as a roadmap towards digital transformation and a board-level dashboard for digital strategy and oversight are also offered. While organizations are increasingly dependent on IT for the creation of business value, the evidence seems to indicate that boards of directors are not as involved in IT-related strategic decision-making and control as they should be. Research shows that high levels of board-level IT governance, regardless of existing IT needs, will improve organizational performance. This book provides unique insights into the inner workings of a specific board of directors group, with a focus on its IT governance structures and processes.