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  • https://doi.org/10.1145/3292500.3330746Copy DOI Icon

Dynamic Pricing for Airline Ancillaries with Customer Context

  • Jul 25, 2019
  • Naman Shukla +4 more
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Abstract

Ancillaries have become a major source of revenue and profitability in the travel industry. Yet, conventional pricing strategies are based on business rules that are poorly optimized and do not respond to changing market conditions. This paper describes the dynamic pricing model developed by Deepair solutions, an AI technology provider for travel suppliers. We present a pricing model that provides dynamic pricing recommendations specific to each customer interaction and optimizes expected revenue per customer. The unique nature of personalized pricing provides the opportunity to search over the market space to find the optimal price-point of each ancillary for each customer, without violating customer privacy.

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