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  • https://doi.org/10.12968/bjnn.2014.10.6.274Copy DOI Icon

Modelling sustainable caseloads for MS specialist nurses

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Abstract

Background: There are 245 Multiple Sclerosis (MS) specialist nurses (MSSNs) across the UK, with variable caseloads, suggesting inequitable and, where caseloads are particularly high, inadequate provision. Aim: The MS Trust set out to establish a ‘sustainable’ caseload for an MS specialist nurse, providing a high-quality, proactive service to patients with MS throughout the disease trajectory. Method: An expert consensus group agreed standards for MSSN services and assumptions about their working patterns and practices; this process was informed by ‘real world’ data from 40 MSSNs taking part in the MS Trust GEMSS programme. A simple model was then used to determine the sustainable number of cases an MSSN could manage. Results: The model showed that a caseload of 358 people with MS per full-time specialist nurse is sustainable. Conclusions: A number of conditions must be met, including well thought out job plans, sufficient administrative support, an effective home visit policy and a high level of use of clinic capacity.

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