Order Processing in Supply Chain Management with Developing an Information System Model: An Automotive Manufacturing Case Study

The purpose of this paper is to analyze the conceptual role of Information System (IS) in the effectiveness of Supply Chain Management (SCM). The development of business competition in the field of products or services is increasingly competitive. Competition for product quality is intense in the market. Since products and services are the fastest growing industries in 2018, so it is very necessary to have a good and structured IS that serves to increase the effectiveness of SCM; this will eventually have a positive impact on business performance. At present the IS is needed to increase the effectiveness of SCM. SCM information systems can standardize, monitor, capture and utilize business potential in order to improve business performance. This study adopted a conceptual approach from related theories. To obtain data, interviews of experts/operational management experts (IS & SCM) were conducted with prompts or probing methods. Moreover, secondary sources such as journals, books and magazines were also used to obtain data. The findings of the study assured the significant role of management IS in achieving effectiveness in SCM. This study concludes that the application of information systems can reduce costs in distribution both from upstream to downstream, can implement good communication and can improve the performance of a company in carrying out SCM.

The article focuses on the project to develop a supply chain management information system using a digital twin for the maritime transport chain. Digital twins reflect real objects and processes in a virtual environment, which enables analysis, modelling and optimisation of supply chain operations. The author describes the main stages of the project, including requirements definition, system architecture development, implementation and testing. Particular attention is paid to the benefits of using digital twins in supply chain management, such as increased efficiency, reduced risk and improved forecasting. The results of the study show the potential of digital twins to optimise supply chain management and increase the competitiveness of companies. The article presents an approach to building a new model of interaction and systematic optimisation of business processes based on digital technologies at all stages of supply chain formation, which ensures the creation of a digital twin for the maritime transport chain. In order to improve supply chains, a digital twin has been proposed, which opens up great prospects for the management of logistics processes and the exchange of information between supply chain participants. This paper presents a framework for an integral Digital Supply Chain Twin (DSCT) capable of covering the entire transport chain. The proposed information system based on the use of the DSCT provides a number of improvements throughout the supply chain, as well as the ability to model and evaluate different scenarios for the supply chain. This creates opportunities to reduce the cost of organising and coordinating transport, improve the quality of transport and logistics services and make them more reliable by identifying potential problems at an early stage. The article analyses the main information technologies that facilitate the use of DSCT as a useful and reliable tool.

This study explores how supply chain management (SCM) information system (IS) capabilities can lead to superior business performance, and what are the detailed capabilities and methods to master volatility and uncertainties in business environments. Key concepts in SC modelling have been identified for decreasing SC complexity and increasing SC agility and key methods for supply network planning and synchronisation for optimising business performance and objectives that are often contradicting at the same time. The study developed a best practice for profit-optimised SCM for companies with capital intensive and capacity constrained resources such as in the steel companies and others of the process industry. Finally, the study shows how Industry 4.0 innovations such as Cyber-Physical Systems and blockchain technology can provide new value potentials from cross-organisational network effects and increased autonomy of SC ecosystems for dealing with unforeseen events and improved prevention from system failure. Keywords: supply chain management, capabilities, artefacts, alignment, Industry 4.0 JEL codes: M110, M150, O310, O320

Supply chain management information systems (SCM IS) have become vital tools for synchronizing information among the customers and suppliers of a supply chain. However, recent advances in inter-enterprise systems and e-business technologies have led to a confusing variety of SCM IS alternatives, each with varying capabilities used to determine the levels of support an SCM IS should provide to enable operational efficiency, flexibility, and planning and analysis capabilities.

Schools, as part of the educational ecosystem, play an important role in building economic and social sustainability within their environment. However, many non-academic services in schools are still managed manually, such as student katering, laundry, school transport, and minimarkets. This community service activity aims to develop and assist the use of a web- and Android-based Supply Chain Management (SCM) Information System at SDIT Permata Bunda 2 under the Daarul Hikmah Foundation. The system is designed to integrate all non-academic school services by involving local SMEs, parents, and teachers. The implementation method includes needs analysis, system design, application training, and technical assistance. The results show that the training improved partners’ understanding of digital SCM concepts and application usage. Currently, the system is in the development and testing stage for feature improvement. The implementation of this SCM system is expected to improve service efficiency, strengthen stakeholder collaboration, and support the school’s sustainability program.

Supply Chain Management (SCM) has evolved into a fundamental element of modern business strategy, extending beyond the manufacturing sector to encompass the service and retail industries. SCM involves the application of management science and practice throughout the supply chain, aimed at achieving competitive advantage amid intense industry competition. In an increasingly digitalized business landscape, SCM is no longer focused solely on the physical movement of products and financial flows. This study aims to analyze and understand the life experiences of owners and managers of micro, small, and medium enterprises (MSMEs) restaurants in Pangkep Regency related to supply chain management and adopting supply chain management information systems (SCMIS). The background of the study reveals a gap between the 'Sollen' of efficient SCMIS and the 'Sein' of MSME restaurants, which still face various operational and financial challenges due to limited technology and manual processes. This study identifies the need for an in-depth understanding of the challenges and opportunities for adopting SCMIS from the subjective perspective of MSME actors. This study used a qualitative approach, descriptive phenomenological design, and Interpretative Phenomenological Analysis (IPA) data analysis with Saldana coding techniques supported by NVivo software; this study involved 20 informants from MSME restaurants in Pangkep Regency. The research findings present themes that emerge from the informants' experiences and are visualized in a flow relationship framework. The main contribution of this study lies in providing a rich and nuanced understanding of the dynamics of technology adoption in the context of MSME restaurants, which can be the basis for practical recommendations and the development of more relevant policies.

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Blockchain has been the hype in technology lately and supply chain management is often mentioned as one of its applications. However, it is unwise to just eat the hype. Blockchain does have weaknesses; some of its natures considered as strengths might be weaknesses or problems in some cases. There are many things to be considered and among them are the challenges. This paper presents a systematic literature review of challenges in using blockchain for supply chain management information systems. This paper aims to help stakeholders and top management of supply chains when considering on adopting blockchain. The literatures were gathered from open-access papers found on Google Scholar. A total of 76 unique papers were found and then 29 were selected. The findings were classified into 12 categories. The top three category of challenges are development and implementation, performance and efficiency, and sustainability and scalability. Apparently, although blockchain in cryptocurrency is pretty solid, there are many challenges in its usage for supply chain.

Organizations rely on various types of information systems (IS) to manage day-to-day business and make decisions such as enterprise resource planning (ERP) and supply chain management (SCM) systems. Organizations rely on ERP systems to replace their legacy systems, integrate core business processes and to help adding value and increasing visibility. Additionally, SCM systems help organizations to enhance relationships with supply chain members. It is essential for organizations to measure their business performance by taking into consideration intra-organizational and inter-organizational indicators. Therefore, the integration between ERP and SCM systems is a key to enable more business performance; that were otherwise hidden. Accordingly, the motive for this paper is to study the influence of ERP-SCM integration on enabling more business performance measures. For this reason, a business performance measures framework was constructed and then tested on two organizations using multi-case study qualitative research approach. Analysis results indicated that integrating ERP and SCM systems would render more performance measures and hence enable better and wider-scope evaluation. Consequently, managers are more informed and accordingly are able to make high quality decisions.

Retraction Note: Analysis of coordination mechanism of supply chain management information system from the perspective of block chain

Recent advances in supply chain management information systems (SCM IS) have enabled firms to more fully collaborate with their supply chain partners — driving out costs while increasing responsiveness to market demands. This chapter examines various types of SCM IS — from traditional EDI systems to more recent Web-services-based e-business applications. It argues that the approach best suited for an organization depends in part on the degree of integration between the partners, the complexity of the business processes, and the number of partners involved. A model is presented for analyzing the costs and benefits that can be expected from each type of SCM IS. The model enables researchers and practitioners to better understand the differences among SCM IS and thus can help reduce the risks of implementing these valuable yet complex information systems.Request access from your librarian to read this chapter's full text.

Agro Selaparang Lombok Timur is a company engaged in supply chain management : drinking water during the period (AMDK), animal feed, iodized salt, and block ice products, as for the objectives of this study, among others: 1) Knowing the supply chain management structure in PD. Agro Selaparang, 2) Analyze information systems (information communication technology, expert support, electronic business processes), used in dealing with suppliers, 3) Identifying how exposure is information systems in supply chain management, problems that occur currently in PD. Agro Selaparang, East Lombok, is a government obstacle such as lack of sanitarian personnel, allocation of funds, inspection of ice block product samples, feed, iodized salt and drinking water in a low AGRO period (AMDK), a burden double work. There are no strict sanctions and a lack of cooperation between sectors, too affects the quality of products that do not meet the requirements, so it affects on the product management process, besides the lack of feed stock due to the company as a distributor. Based on the problems that occur, the role of the system is needed information with supply chain management. The purpose of information systems can be help supply chain management in the company. The research was carried out with a qualitative approach through direct observation, in-depth interviews and documentation. The results showed that in the supply chain management process PD. Agro Selaparang East Lombok uses an integrated information system and one doors, through financial information systems.

This paper presents a conceptual framework for the analysis of implementing logistics information system during the second wave of e-business era from a perspective of business network strategy. To tackle the competition and pursue more potential markets, many firms have implemented information systems in supply chain management in order to gain competitive advantages. Nevertheless, most of them lack the strategic view from business networks that they are in. The result is a lose of support from collaborative partners and system flexibility in the increasingly interconnected business environments. It is suggested that firms should consider the interactions and dynamics of the determinants in business network when designing and implementating logistics information systems.

Abstract—To date, the knowledge regarding the potential uses of Geographic Information Systems (GIS) in Supply Chain Management (SCM) and how GIS applications can deliver business benefits are limited. To explore the current uses of GIS in SCM, a systematic literature review (SLR) was conducted. Three databases (Web of Science, ProQuest, and Business Source Premier) were explored using the PreferredReporting Items for Systematic Reviews and Meta-Analyses(PRISMA) methodology. A total of 79 papers were included in the literature review. The combined findings showed that the GIS applications in SCM were a) network/transportation analysis/ routing algorithms (53 papers), b) Location-Allocation Site Search/ Selection (using multiple-criteria decision analysis [MCDA]) (45 papers), c) spatial analysis(people or land) (34 papers), d) connection with optimisation tools (32 papers) and e) visualisation/ monitoring or BuildingInformation Modelling (BIM) (8 papers). The industries and related Supply Chain (SC) domains that used GIS were a)Biomass Biofuel/Wood (33), b) Logistics (22), c)Humanitarian/ Emergency/ Healthcare (10), d) Food/ Agro-Industry (5), e) Petroleum/ Coal/ Shale Gas (3), f) FaecalSludge (2), g) Recycle & product footprint (2) and h)Construction (2). The research case studies took place in 26 countries, and the most prominent GIS software provider wasEsri’s ArcGIS. The findings of the first literature review ofthe GIS applications in SCM showed that many businessindustries have not utilised the GIS capabilities, such asvisualisation, spatial analysis, optimisation, and site research. However, GIS can significantly contribute to SCM decisionmaking by providing answers to cost minimisation, supplierselection, facility location, SC network configuration andasset management. Keywords— Supply Chain Management, Logistics, SystematicLiterature Review, GIS

In the new dynamic economic environment where supply chains increasingly face constant change and instability, the better supply chain planning and management enabled by advanced data management systems provides enhanced value proposition for customers resulting in improved profitability for firms along the supply chain. However, achieving such high quality level of supply chain visibility is not an easy task requiring technological capability, organizational willingness and data quality management intensively demanding attention from both managers and scholars. Therefore, the chapter begins with an overview of the role of information systems in supply chain management followed by a discussion regarding the role of information quality in successful supply chain interactions. Data quality management in terms of strategy and data governance is then reviewed. Finally, data quality tools complementing strategy dimension of data quality management are studied.