Rancang Bangun Aplikasi Knowledge Management Berbasis Web

This paper presents a guideline for developing student activities designed to enable the discovery and application of students' knowledge, as they seek to learn the discipline of Knowledge Management (KM). We describe a student group project, which was a required course assignment, and how this activity helped the students discover and apply new knowledge about KM systems development and implementation. With further analysis of three project cases, we show the most important outcome of the project was the demonstration of how to apply the principles of KM to an organisational environment, and thus it served as a practical learning experience for students to understand the various issues surrounding KM systems implementation.

Knowledge Management Implementation (KMI) can be analysed from three perspectives: Knowledge Management System (KMS) implementation, Knowledge Management Processes (KMPs) implementation and Organisational Outcomes (OO). Quality Function Deployment (QFD), conceived within the scope of quality, represents a method capable of bringing significant contributions to the knowledge field of KMI. The QFD method stands out as a comprehensive approach to improve the quality of products and services, focussing on customer requirements. The literature presents a scarcity of studies that discuss the KMI implementation process, addressing these three perspectives. Furthermore, studies that address QFD in the context of KM are more focussed on the KMS implementation perspective. In this context, this research proposes an innovative approach adopting QFD in order to structure the KMI, encompassing the three perspectives presented (KMS implementation, KMP implementation and OO). In this context, QFD is seen as a method of integrating and operationalising KMI activities. To validate this approach, we applied the case study in an academic support department at a Brazilian public university. As a result, it was possible to verify that the QFD helps in the operationalisation of the KMS and KMP and also improves OO. Still, it was observed that the approach to knowledge management seems to be easy to apply in the academic setting and has produced good results in the service offered in the department where it was applied.

Introduction. Today, in the era of the intellectualization of the economy, knowledge management plays an important role in building an effective strategy for the enterprise. The effective application of the knowledge management system at the enterprise reduces business risks, improves the speed and quality of decision-making processes, promotes innovative activity, and leads to an increase in the competitiveness of the enterprise. By applying an effective knowledge management system, an enterprise can achieve significant savings of resources, which is difficult to achieve using traditional management models and methods. The purpose of the paper is to research and analyze the knowledge management system of the enterprise, as well as to formulate recommendations for the development of effective technology for implementing the knowledge management system at the enterprise. Results. The knowledge management system of the enterprise today occupies a central place in the research of many domestic and foreign scientists. Its main elements are objects, subjects of knowledge, knowledge management goals and tasks, knowledge management processes, knowledge management functions and principles, approaches to knowledge management, as well as knowledge management culture. To improve the process of development and implementation of the knowledge management system at the enterprise, the authors proposed a recommended technology that consists of 9 consecutive stages, the priority of which are: identification of the business bottlenecks, analysis of the knowledge available at the enterprise, development of the enterprise’s knowledge management strategy, creation of a department at the enterprise that will be responsible for knowledge management, as well as the development of knowledge management tools. Conclusion. Implementation and application of the recommended technology for the development and implementation of the knowledge management system will allow the enterprise to clearly organize the knowledge management system and thus improve the efficiency of operations and achieve resource savings that cannot be achieved using traditional management mechanisms.

PurposeThe relationship between knowledge management (KM) and research and development (R&D) management is intrinsically close. However, little attention has been paid to the development and implementation of KM systems for R&D organizations. The main objective of this current research is, from the perspective of evolutionary ecology, to suggest a framework of system design to link KM and R&D management.Design/methodology/approachThe chronological profile of R&D management systems over the past few decades is reviewed and the salient features of respective generations are identified. Then, the list of requirements for KM systems is suggested for each generation.FindingsFinds that these requirements constitute crucial variables for the design of KM systems and, as a whole, provide the building‐blocks for integrating R&D management and KM.Originality/valueThe proposed architecture is considered as a starting‐point and serves as a milestone in implementing KMS in accordance with the R&D characteristics of a particular firm.

The implementation of Knowledge Management Systems (KMS) has gained significant attention in recent years due to its potential to improve organizational effectiveness and competitive advantage. However, despite the benefits that KMS can bring, many organizations face challenges when attempting to implement these systems successfully. This literature review aims to explore and analyze the main challenges that organizations encounter during identifying and implementing the appropriate Enterprise Knowledge Management (EKM)for an organization. By examining existing research and theoretical frameworks, this study seeks to provide an in-depth understanding of the technologies, tools and techniques that impact the successful deployment of EKM in organizations. Through synthesizing the literature, this research will contribute to the body of knowledge on KMS implementation challenges, offering valuable insights for practitioners and researchers seeking to enhance their understanding of this complex and critical organizational process. The research will study the literature available in the area of EKM system identification and implementation.

The ability to manage knowledge is becoming increasingly important in today’s knowledge economy, especially for companies. In order to obtain the effectiveness of the process of sharing knowledge within the company, it is necessary to evaluate the implementation of the knowledge management system that is currently running. The purpose of knowledge management is to change the paradigm of existing knowledge in employees into knowledge that can explicitly become corporate or organizational knowledge, so that the company can be used to improve employee performance because there are sufficiently managed references or knowledge or experience or expertise that has been collected and disseminated by previous employee.The data obtained were then analyzed using the factor analysis method, and the results that five factors can affect employee performance through knowledge management systems implementation, these are the factors: human resources ability, effective information, knowledge management systems, Quality for Users, accurate information transfer, and adequate IT Infrastructure. Furthermore, from these five factors by using linear regression analysis a mathematical model can be built which can be simulated to illustrate the results of the evaluation.

This research focuses on the moderating effect of culture on the relationships between KMS and other variables affecting KMS in the service industry. The effects of a number of variables on KMS were examined via analysis and hypothesis testing. These variables included culture; people; process; strategy; and technology. The results show that culture and people have a substantial impact on KMS's performance, emphasizing the need of cultivating a supportive company culture and empowering employees. Furthermore, strategy and technology were shown to be critical in allowing effective knowledge management practices in the service industry. The research also investigates the moderating impacts of culture on these linkages, demonstrating that culture modulates the impact of process, technology, and strategy on KMS. However, it was shown that the interplay between culture and people did not substantially alter the link between people and KMS. These results provide useful insights for firms looking to improve their knowledge management methods, underlining the need to take culture into account and aligning it with strategic goals and technology solutions. While the study adds to our understanding of knowledge management in the service industry, further research is needed to investigate other elements and situations. Overall, this research has practical significance for firms looking to enhance their knowledge management activities and overall organizational performance.

Purpose – This paper aims to assess the readiness of Malaysian facilities management (FM) organizations in implementing knowledge management (KM) systems. Design/methodology/approach – The questionnaire survey was used to retrieve information on the readiness of FM organizations in Malaysia. Findings – The findings reveal that, although many FM organizations were capable and ready in terms of information technology, lack of human behaviour and organizational policy is still seen. Technology, policy and human behaviour are the factors that have a strong influence on the successful outcome of KM. Originality/value – This paper fulfils an identified need to study in implementing KM systems.

The implementation of Knowledge Management Systems (KMS) in a long and hard process that requires resources, time and budget. As a return of an experience of a project of an implementation of KMS in a software engineering organization, this paper synthetizes the motivations, the opportunities and the challenges that have to be considered in such a project. This paper focuses also on the solutions that we have adopted during our experience to address the challenges of this kind of projects.

The success of Knowledge Management Systems (KMS) is ensured by the alignment of the technological infrastructure with other architectural elements of the organisation such as organisational forms, Knowledge Management (KM) process, human resource and reward systems. Despite the importance of the architectural alignment and KM, businesses tend to view KM as an information system project and focus on the implementation of KMS. The purpose of this research is to identify the architectural features of KM success organisations. The results of this research help managers to understand the architectural characteristics necessary to ensure KM success.

One of the key factors for enabling sustainable construction is facilitating the acquisition, transfer, and exchange of knowledge about sustainable construction practices (SCPs). However, knowledge about SCPs is complex, interdisciplinary, multi-faceted, and context-sensitive. Semantic modeling is a key to achieving context-awareness. The development of a context-aware knowledge management (KM) system can be successfully achieved based on a semantic (computer-understandable and meaning-rich) model. This paper proposes an epistemic model for SCPs based on epistemology (the theory of knowledge and knowing). The proposed epistemic model is a theory-based, semantic model for representing and reasoning - in a context-aware manner - about: 1) the knowledge of SCPs and 2) the process of knowing this knowledge. This paper starts by presenting our analysis of the requirements of sustainability KM in the construction domain and the limitations of existing methods and systems. It follows by presenting our modeling approach for KM system development, which is epistemology-based, context-aware, and semantic. Finally, the paper presents our initial modeling efforts towards a formal epistemology for SCPs and discusses its application as the backbone of our proposed KM system.

Knowledge is a crucial asset for any organization nowadays. Despite the temporary nature of projects, proper knowledge management can improve outcomes and benefit future endeavors. However, an effective knowledge management system has to be tailored to each organization. Therefore, it is extremely important to assess the stage of knowledge management (KM) maturity of an organization. The present study analyzed the general maturity level of European project-based organizations. The analysis was performed to understand the maturity of the knowledge management cycle’s phases and it was possible to distinguish which phases were more developed and what are the main steps to create effective organizational learning in a project-based organization. Overall, European-based project-oriented organizations are halfway through the implementation of KM systems. While the need for a proper system has already been acknowledged, the infrastructure to support it still needs to be developed so proper measures can be put in practice.

The Management of architectural knowledge is vital for improving an organization’s architectural capabilities. Despite the recognition of the importance of capturing and reusing architectural knowledge, there is no suitable support mechanism. We have developed a conceptual framework for capturing and using architectural knowledge to support the software architecture process. A knowledge management system is envisioned to support the proposed framework. Such a system should facilitate architectural knowledge sharing among stakeholders, who may be collocated or geographically distributed. This chapter presents and discusses the design, implementation, and deployment details of a web-based architectural knowledge management system, called PAKME, to support the software architecture process. This chapter also discusses different usages of PAKME in the context of the software architecture process. The chapter concludes with a brief description of the use of PAKME in an industrial setting.

This paper investigates the determinants of Knowledge Management System (KMS) adoption. It leads to reconsider KMS adoption in the light of the structuration theory. This research develops the concept of usage level both comprising qualitative and quantitative dimensions. A case-study is conducted within a French mutual insurance company and treats the implementation of an Intranet and the introduction of the groupware technology Lotus Notes. It underlines the major influence of individual and technological factors on KMS implementation. This paper outlines findings such as the important role of the profile of the direction, the profile of the users, IS and KMS characteristics. The influence of organizational structure and culture, and knowledge embedded within the system also play a role during the adoption. Thus, this research develop an empirical model of KM adoption success. The mutual insurance's experiences suggest lessons for others firms attempting to better manage knowledge assets.

In this paper, the interpretive philosophy was adopted and drawn from structuration theory’s (ST) concept of enactment of technology-in-practice (ETiP). ETiP was used as a lens to understand and interpret factors influencing the implementation of knowledge management (KM) in an organisation where knowledge transfer/sharing is critical to its operational efficiency. Eskom, a power utility organisation in South Africa was used as the case study and the HyperWave KM system implementation was used as the object of analysis. The study’s rationale was that at all levels of operations of an organisation the need to establish systems to manage the creation, capture, flow and delivery of knowledge and information is critical. The challenge is that such systems are often seen to clash with the corporate culture and as a result have a limited impact. The study investigated the challenges of implementing KM at Eskom. Using the concept of ETiP, a conceptual framework was developed, which guided the collection and analysis of data from questionnaires and existing documents that were verified by unstructured interviews. Forty-three respondents completed the research questionnaires and 15-minute semi-structured interviews were conducted with four individual participants. Questionnaires and interview questions were based on the KM improvement model regarding (1) measures of organisational support: (a) leadership, (b) incentive, (c) coworker, (d) supervisor and (e) organisational culture; (2) knowledge content quality; (3) KMS quality; and (4) perceived usefulness of knowledge sharing.