- Conference Article
1
- 10.1109/ipcc.1992.673033
The Handbook: A Vehicle for Technology Transfer
- Sep 29, 1992
- W Pollak
Background During the early stages in the development of new technologies, technical researchers publish their findings in journals, conference proceedings, technical reports, and other documents. Such documents are written for other researchers and rarely find their way into the hands of practitioners. Until basic research is presented in a form that is accessible to practitioners, new technologies are not adopted and widely used. The Software Engineering Institute (SEI) is a federally funded research and development center whose primary business is technology transfer, the dissemination of new technology leading to widespread use. For the past several months, I have been working on a project team at the SEI that is writing a handbook. We believe that handbooks can help bridge the gap between research and practice by making research accessible to practitioners. The handbook we are working on will be the primary instrument for the transfer of a technology which is proving to be useful in designing and analyzing real-time computing systems. The new technology, known as rate monotonic analysis (RMA), is a collection of quantitative methods and algorithms that allow engineers to understand, analyze, and predict the behavior of real-time systems. As a technical communicator, my role on this team is to edit the work of the two principal authors and to apply the principles of effective document design to the handbook. If the handbook and other transfer activities are successful, RMA will become part of the routine practice of realtime systems practitioners. In this paper, I discuss the production of the RMA Handbook from the point of view of the technical communicator. To be an effective member of aproject team, the technical communicator must demonstrate to other project members the skills that he or she can bring to the team. In the following pages, I will suggest the role that a technical communicator can play in each stage of handbook production: planning, drafting the document, testing, and revising. I argue for a collaborative approach to handbook production in which technical communicators play a key role. Planning Planning includes setting goals, analyzing the audience, and setting milestones.
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