What Determines AI Adoption?

Aim/Purpose: This paper aims to investigate and understand the intentions of management undergraduate students in Hangzhou, China, regarding the adoption of Artificial Intelligence (AI) technologies in their education. It addresses the need to explore the factors influencing AI adoption in the educational context and contribute to the ongoing discourse on technology integration in higher education. Background: The paper addresses the problem by conducting a comprehensive investigation into the perceptions of management undergraduate students in Hangzhou, China, regarding the adoption of AI in education. The study explores various factors, including Perceived Relative Advantage and Trialability, to shed light on the nuanced dynamics influencing AI technology adoption in the context of higher education. Methodology: The study employs a quantitative research approach, utilizing the Confirmatory Tetrad Analysis (CTA) and Partial Least Squares Structural Equation Modeling (PLS-SEM) methodologies. The research sample consists of management undergraduate students in Hangzhou, China, and the methods include data screening, principal component analysis, confirmatory tetrad analysis, and evaluation of the measurement and structural models. We used a random sampling method to distribute 420 online, self-administered questionnaires among management students aged 18 to 21 at universities in Hangzhou. Contribution: This paper explores how management students in Hangzhou, China, perceive the adoption of AI in education. It identifies factors that influence AI adoption intention. Furthermore, the study emphasizes the complex nature of technology adoption in the changing educational technology landscape. It offers a thorough comprehension of this process while challenging and expanding the existing literature by revealing the insignificant impacts of certain factors. This highlights the need for an approach to AI integration in education that is context-specific and culturally sensitive. Findings: The study highlights students’ positive attitudes toward integrating AI in educational settings. Perceived relative advantage and trialability were found to impact AI adoption intention significantly. AI adoption is influenced by social and cultural contexts rather than factors like compatibility, complexity, and observability. Peer influence, instructor guidance, and the university environment were identified as pivotal in shaping students’ attitudes toward AI technologies. Recommendations for Practitioners: To promote the use of AI among management students in Hangzhou, practitioners should highlight the benefits and the ease of testing these technologies. It is essential to create communication strategies tailored to the student’s needs, consider cultural differences, and utilize the influence of peers and instructors. Establishing a supportive environment within the university that encourages innovation through policies and regulations is vital. Additionally, it is recommended that students’ attitudes towards AI be monitored constantly, and strategies adjusted accordingly to keep up with the changing technological landscape. Recommendation for Researchers: Researchers should conduct cross-disciplinary and cross-cultural studies with qualitative and longitudinal research designs to understand factors affecting AI adoption in education. It is essential to investigate compatibility, complexity, observability, individual attitudes, prior experience, and the evolving role of peers and instructors. Impact on Society: The study’s insights into the positive attitudes of management students in Hangzhou, China, toward AI adoption in education have broader societal implications. It reflects a readiness for transformative educational experiences in a region known for technological advancements. However, the study also underscores the importance of cautious integration, considering associated risks like data privacy and biases to ensure equitable benefits and uphold educational values. Future Research: Future research should delve into AI adoption in various academic disciplines and regions, employing longitudinal designs and qualitative methods to understand cultural influences and the roles of peers and instructors. Investigating moderating factors influencing specific factors’ relationship with AI adoption intention is essential for a comprehensive understanding.

Artificial intelligence (AI) is transforming the mental health care environment. AI tools are increasingly accessed by clients and service users. Mental health professionals must be prepared not only to use AI but also to have conversations about it when delivering care. Despite the potential for AI to enable more efficient and reliable and higher-quality care delivery, there is a persistent gap among mental health professionals in the adoption of AI. A needs assessment was conducted among mental health professionals to (1) understand the learning needs of the workforce and their attitudes toward AI and (2) inform the development of AI education curricula and knowledge translation products. A qualitative descriptive approach was taken to explore the needs of mental health professionals regarding their adoption of AI through semistructured interviews. To reach maximum variation sampling, mental health professionals (eg, psychiatrists, mental health nurses, educators, scientists, and social workers) in various settings across Ontario (eg, urban and rural, public and private sector, and clinical and research) were recruited. A total of 20 individuals were recruited. Participants included practitioners (9/20, 45% social workers and 1/20, 5% mental health nurses), educator scientists (5/20, 25% with dual roles as professors/lecturers and researchers), and practitioner scientists (3/20, 15% with dual roles as researchers and psychiatrists and 2/20, 10% with dual roles as researchers and mental health nurses). Four major themes emerged: (1) fostering practice change and building self-efficacy to integrate AI into patient care; (2) promoting system-level change to accelerate the adoption of AI in mental health; (3) addressing the importance of organizational readiness as a catalyst for AI adoption; and (4) ensuring that mental health professionals have the education, knowledge, and skills to harness AI in optimizing patient care. AI technologies are starting to emerge in mental health care. Although many digital tools, web-based services, and mobile apps are designed using AI algorithms, mental health professionals have generally been slower in the adoption of AI. As indicated by this study's findings, the implications are 3-fold. At the individual level, digital professionals must see the value in digitally compassionate tools that retain a humanistic approach to care. For mental health professionals, resistance toward AI adoption must be acknowledged through educational initiatives to raise awareness about the relevance, practicality, and benefits of AI. At the organizational level, digital professionals and leaders must collaborate on governance and funding structures to promote employee buy-in. At the societal level, digital and mental health professionals should collaborate in the creation of formal AI training programs specific to mental health to address knowledge gaps. This study promotes the design of relevant and sustainable education programs to support the adoption of AI within the mental health care sphere.

This study explores the integration of Artificial Intelligence (AI) into the Reverse Logistics Process (RLP) to enhance decision-making, operational efficiency, and resource recovery. Through a systematic literature review, the applications of AI across critical RLP stages (planning, execution and control) are identified. Key findings highlight the transformative role of AI in optimizing network design, improving product collection and inspection, and supporting decision-making for the disposition of recovered items. AI technologies and functionalities such as machine learning, predictive analytics, and decision-support systems demonstrate significant potential for automating complex processes, reducing operational costs, and improving logistical precision. However, barriers to AI adoption in the RLP include high implementation costs, organisational resistance, lack of specialist personnel, and limited technological infrastructure. The review also identifies enablers such as advancements in the Internet of Things, blockchain, and big data analytics, which facilitate AI adoption and integration in RLP. The study concludes that AI is essential for establishing resilient and adaptive RL systems and offers substantial opportunities to address uncertainty while improving efficiency and decision-making. Future research should focus on overcoming adoption barriers, advancing predictive models, and integrating AI with other Industry 4.0 technologies to enhance RLP outcomes. This review fills a significant gap in the literature by offering a structured analytical framework that categorises AI applications based on decision types and RLP stages, providing an integrated perspective not previously addressed in the field.

Artificial intelligence (AI) and big data are technologies with the potential to transform transfusion medicine (TM). This survey explored the scope of AI and big data use in TM across the Eastern Mediterranean and North Africa region. A survey was distributed among transfusion professionals to explore current use, perceived benefits and barriers to adopting AI and big data. Fifty respondents participated; the majority worked in national/regional transfusion services, and 58% worked in academic institutions. Only 24% reported using AI in daily TM practice, primarily for administrative tasks, education and research. Clinical applications were mainly in blood donor recruitment and management. Most used generative AI tools (92%) and were self-taught. Big data were employed in 36% of respondents' institutions, most often for inventory forecasting and optimizing blood product utilization. Most institutions used data based on laboratory information systems (89%), donor databases (72%) and electronic healthcare/patient records (67%). The main challenges and concerns regarding AI adoption were the lack of regulatory guidance, limited expertise, insufficient clinical validation of AI tools, implementation cost and ethical and privacy concerns. In terms of big data, the key barriers were insufficient expertise in data management and a lack of infrastructure for data storage. AI and big data adoption in TM within the region remains limited. Major barriers include regulatory gaps, lack of expertise, cost constraints and infrastructure limitations. Strategic investment in regulatory frameworks, targeted training and technical resources is essential to facilitate safe and effective integration into transfusion practice.

This study examines the impact of artificial intelligence (AI) adoption on economic growth and unemployment across G7 countries and India. As AI emerges as a transformative technology, there is a need to understand its effects on labour markets and develop appropriate policy frameworks. The research analyses historical patterns of automation and technological change to provide context for the current AI revolution. The study employs a mixed-methods approach, combining quantitative statistical analyses with qualitative assessments. Variables examined include GDP growth rates, R&D investment levels, AI adoption rates, and productivity gains. Descriptive statistics, correlation analyses, regression models, and cluster analyses were conducted to identify relationships between key variables. Results reveal a significant technology adoption gap between high-tech leaders and developing economies. A growth paradox was observed in developing tech economies, where rapid AI adoption did not necessarily translate to proportional economic gains. The research found complex relationships between technological advancement, unemployment rates, and investment levels across countries. Cluster analysis identified three distinct groups: Advanced Economies, Technology Leaders, and Developing Tech Economies. ANOVA and chi-square tests confirmed statistically significant differences between these clusters. Multiple regression analysis on unemployment rates provided insights into the factors influencing job displacement. Key findings include: 1) AI adoption shows potential to significantly boost GDP growth and productivity, though effects vary by country. 2) The relationship between technological progress and unemployment is nuanced, defying simplistic narratives. 3) Investment levels strongly correlate with technological advancement, but other factors also play important roles. 4) Leaders in AI adoption exhibit certain common characteristics, offering potential lessons for other ...

Effective technological innovation relies on having ample knowledge resources to enhance firm performance and knowledge creation. Innovators seek both internal and external knowledge, actively engaging in a continuous search for these valuable resources. Knowledge collaboration is a specific strategy that innovative firms can follow during Artificial Intelligence (AI) adoption processes. This study investigates the role of AI and knowledge collaboration in firm innovation. Using data from 14,143 firms in the UK between 2004 and 2020, we explore how AI adoption impacts knowledge spillover of innovation. Our findings suggest that firms adopting AI can enhance their innovation performance if it complements firm’s own investment in R&D. AI adoption can substitute knowledge collaboration with certain external partners. The results help us to rethink resource allocation for knowledge spillover of innovation in the era of AI and digital technologies.

Purpose This study explores how organizational artificial intelligence (AI) adoption influences employee voice behavior through psychological mechanisms. Drawing on conservation of resources theory, we investigate job engagement as a mediator and leader-member exchange (LMX) quality as a moderator in this relationship. Design/methodology/approach We employed a 3-wave time-lagged design with 327 employees from South Korean organizations. Data were collected at six-week intervals: organizational AI adoption and LMX (T1), job engagement (T2) and voice behavior (T3). Moderated mediation analysis tested our hypothesized model. Findings Organizational AI adoption positively relates to voice behavior through enhanced job engagement. This indirect effect is strengthened by high-quality LMX relationships. Employees experiencing high LMX show stronger positive relationships between AI adoption and job engagement, subsequently exhibiting more voice behavior. The moderated mediation index confirms that LMX quality significantly influences how AI adoption affects voice behavior through engagement. Originality/value This study advances understanding of AI's human-side implications beyond productivity metrics. By revealing how technological and relational resources interact to influence discretionary behaviors, we contribute to literature on technology adoption, employee engagement and leadership. The findings demonstrate that AI adoption can enhance rather than diminish employee voice when supported by appropriate leadership relationships.

This study examines the adoption of artificial intelligence (AI) among micro and small hospitality enterprises in Slovenia, a small EU economy where digital transformation remains limited. It explores how organisational characteristics and managers’ attitudes toward AI are related to its adoption and firms’ operating revenues. Data were collected from 286 accommodation and food-and-beverage enterprises through a structured questionnaire completed by managers or owner–managers, complemented by secondary official financial data. Using ordinary least squares regression, the analysis examined associations among organisational characteristics, managerial attitudes, AI use intention and adoption, and financial performance. The results indicate that firm size and structural features alone are not closely linked to digital transformation. AI adoption shows stronger associations with managers’ positive attitudes and with factors such as non-family ownership and smaller firm size. The overall General Attitudes toward AI Scale (GAAIS) score showed no direct relationship with revenue, but two specific items—enthusiasm for AI and recognition of business opportunities—were positively associated with higher revenues. Among AI tools, only smart text editors and CRM systems were statistically associated with revenues, suggesting that better-performing firms are more likely to use simpler, more affordable technologies. The study provides contextual evidence on behavioural and organisational dimensions of AI adoption in resource-constrained hospitality SMEs.

This study examines the determinants of Artificial Intelligence (AI) adoption and its influence on employee engagement in Egyptian organizations, utilizing the Technology–Organization–Environment (TOE) framework. Based on survey data from 210 professionals across various industries and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM), the findings reveal that relative advantage, compatibility, and top management support significantly drive AI adoption. In contrast, complexity, security/privacy concerns, organizational readiness, competitive pressure, and external and government support do not show significant effects. Furthermore, AI adoption demonstrates a positive but modest impact on employee engagement, suggesting the presence of other contributing factors. These results reflect the unique socio-economic conditions in Egypt, where internal organizational factors outweigh external influences in shaping technology adoption. The findings have practical implications for organizations and policymakers, emphasizing the need to prioritize internal drivers—such as leadership commitment, perceived benefits, and system compatibility—when promoting AI adoption. Additionally, organizations should align AI initiatives with employee needs and workplace culture to enhance engagement outcomes.

Objective. This paper discusses the capabilities and implications of Artificial Intelligence (AI) in Nigerian academic libraries. The study emphasizes the importance of libraries using new technologies to improve their operations and services, especially in developing countries like Nigeria. Methods. The research conducted a literature review to examine the capabilities of AI in libraries and its impact on academic libraries. Results. Various AI tools such as natural language recognition, robotics, big data, and machine learning were identified. AI can revolutionize library services, improve information quality, increase productivity, and provide virtual assistance. However, there are challenges to the adoption of AI in Nigerian academic libraries, including high costs, resistance to change, poor network connectivity, privacy and ethical implications, and a lack of supportive cultures. To fully exploit the benefits of AI, libraries must develop plans and policies, train librarians with the necessary skills, and address the challenges associated with AI adoption. Conclusions. AI holds great advantages to enhancing library services in Nigeria, but careful planning and preparation are needed.

PurposeThe introduction of artificial intelligence (AI) technology has had a substantial influence on the retail industry. However, AI adoption entails considerable responsibilities and risks for senior managers. In this study, the authors developed an evaluation and selection mechanism for successful AI technology adoption in the retail industry. The multifaceted measurement and identification of critical factors (CFs) can enable retailers to adopt AI technology effectively and maintain a sustainable competitive advantage.Design/methodology/approachThe evaluation and adoption of organisational AI technology involve multifaceted decision-making for management. Therefore, the authors used the analytic network process to develop an AI evaluation framework for calculating the weight and importance of each consideration. An expert questionnaire survey was distributed to senior retail managers and 17 valid responses were obtained. Finally, the Vlse Kriterijumska Optimizacija Kompromisno Resenje (VIKOR) method was used to identify CFs for AI adoption.FindingsThe results revealed five CFs for AI adoption in the retail industry. The findings indicated that after AI adoption, top retail management is most concerned with factors pertaining to business performance and minor concerned about the internal system's functional efficiency. Retailers pay more attention to technology and organisation context, which are matters under the retailers' control, than to external uncontrollable environmental factors.Originality/valueThe authors developed an evaluation framework and identified CFs for AI technology adoption in the retail industry. In terms of practical application, the results of this study can help AI service providers understand the CFs of retailers when adopting AI. Moreover, retailers can use the proposed multifaceted evaluation framework to guide their adoption of AI technology.

The application of artificial intelligence (AI) technology in the medical field has experienced a long history of development. In turn, some long-standing points and challenges in the medical field have also prompted diverse research teams to continue to explore AI in depth. With the development of advanced technologies such as the Internet of Things (IoT), cloud computing, big data, and 5G mobile networks, AI technology has been more widely adopted in the medical field. In addition, the in-depth integration of AI and IoT technology enables the gradual improvement of medical diagnosis and treatment capabilities so as to provide services to the public in a more effective way. In this work, we examine the technical basis of IoT, cloud computing, big data analysis and machine learning involved in clinical medicine, combined with concepts of specific algorithms such as activity recognition, behavior recognition, anomaly detection, assistant decision-making system, to describe the scenario-based applications of remote diagnosis and treatment collaboration, neonatal intensive care unit, cardiology intensive care unit, emergency first aid, venous thromboembolism, monitoring nursing, image-assisted diagnosis, etc. We also systematically summarize the application of AI and IoT in clinical medicine, analyze the main challenges thereof, and comment on the trends and future developments in this field.

As the online retail market expands and brand competition intensifies, e-commerce platforms and retailers are facing increasing service and operational costs. The emergence of artificial intelligence (AI) technology has transformed the consumer shopping experience while simultaneously reducing retailers' operational costs. However, platforms must judiciously balance the operational efficiency improvements enabled by AI technology with the potential risks stemming from intensified competition and rising technology adoption costs. This study constructs a two-stage supply chain model involving a retailer and a platform, who are selling national brand products and substitutable private label brand, respectively. The platform strategically adopts and shares AI technology with retailer to optimise sales performance. We systematically analyze the viability of AI adoption and its impact on brand competition. The findings suggest that under moderate cost conditions, the platform's AI adoption may result in a lose–lose situation for both firms. When AI R&D costs are low, sharing AI technology, despite potentially weakening the platform's private-label competitiveness and reducing overall market demand, can still lead to a win-win situation for both parties. Additionally, extended analysis indicates that changes in consumer preferences have a limited effect on AI investment decisions, although different AI applications may introduce more complex supply chain dynamics.

Purpose: adoption and digital transformation on sustainable firm performance, with a specific focus on the mediating role of green innovation practices. It aims to uncover how advanced digital technologies and AI can drive sustainability through innovation in manufacturing firms. Design/Methodology/Approach: The research employs a quantitative, questionnaire-based survey conducted among 311 manufacturing firms. Structural equation modeling (SEM) was utilized to analyze the relationships between AI adoption, digital transformation, green innovation practices, and sustainable firm performance. Findings: The findings reveal that both AI adoption and digital transformation significantly enhance sustainable firm performance. Green innovation practices partially mediate this relationship by leveraging digital capabilities to develop environmentally friendly products and processes. Originality/Value: This research contributes to the growing literature on sustainability and digital innovation by introducing green innovation practices as a mediator between AI, digital transformation, and sustainable firm performance. It provides a novel perspective on how digital advancements can enable sustainability in the manufacturing sector.

The adoption of artificial intelligence (AI) in the construction industry is shaped by a complex interplay of technological, organizational, regulatory, and market-driven factors. This study empirically examines the critical drivers of AI adoption in construction projects within the context of a developing economy. Using survey data and principal component analysis, 25 initial drivers were distilled into seven coherent components. These factors were subsequently mapped into four theoretical categories: technological, organizational, environmental policy and sustainability, and market & ecosystem drivers. This creates a conceptually grounded framework that bridges empirical evidence with theoretical understanding. Findings indicate that AI adoption extends beyond technology readiness, encompassing organizational priorities such as productivity, quality control, operational efficiency, regulatory & safety compliance, sustainability & environmental considerations, and market-driven imperatives. The study confirms that safety and sustainability emerge as distinct, but interrelated drivers, reflecting the growing role of policy and responsible practice in AI integration. The study contributes a multidimensional framework that offers both academic and practical insights for AI adoption strategies in construction. For practitioners, the findings highlight the importance of aligning technological investments, digital transformation initiatives, and operational workflows with organizational and market needs. For policymakers, the study underscores the value of governance frameworks, standards, and incentives that support safe, sustainable, and effective AI deployment.