The close links of Information Management (IM) and Information Technology (IT) create an evolving environment of tasks and processes. Management standards are normative descriptions of an agreed-upon set of management tasks and suggested ways of task execution. Certain standards like ITIL and COBIT (both used as a brand only by the owners, Axelos and ISACA respectively) have been popular for a long time in sub-areas of IM including IT governance, IT service management, or IT project management. Driven by digitalization, the number and update frequency of IM-related standards have significantly increased recently, making standard selection and implementation more difficult. This study presents a systematic mapping of the current state of IM standardization with respect to standardization bodies, types of standards, and certifications. Visual maps provide an overview of the IM standard landscape and reveal relevant topics and other categories. The article identifies the most relevant standardization bodies, standard types, and topics of the IM domain based on a full set of 109 IM standards. As a mapping outcome, the correlations of standardization bodies versus standard types, and of the topics versus IM task areas are clearly arranged in diagrams.

Knowledge hiding and knowledge hoarding define two organizational behaviors that integrate knowledge withholding related phenomena in organizations. Although recent literature presents efforts to conceptually differentiate knowledge hiding and knowledge hoarding, evidence shows that there are emerging gaps resulting from conceptual and empirical inconsistencies between the constructs. This paper addresses the need for theoretical and empirical clarification by developing on the use of Grounded Theory (GT) as a systematic methodology to expand knowledge on both phenomena. This work explores core characteristics and procedures related to GT that can support the pursuit of theoretical refinement behind knowledge hiding and knowledge hoarding as dimensions of knowledge withholding. It presents three philosophical rationales that can support knowledge hiding and knowledge hoarding conceptualization using Classic, Interpretivist and Constructivist GT. Specifically, it provides a conceptual framework that discusses concerns of the researcher, literature review processes, data collection methods, and data coding and analysis strategies that should be considered to ensure quality in GT research. Lastly, it discusses an integration of research using mixed methods GT to address quantitative concerns surrounding GT. This paper contributes to the theoretical and empirical development of knowledge hiding and knowledge hoarding related phenomena by suggesting research conducts and designs to support the usage of GT approaches in the study of both phenomena

Extant literature shows that knowledge management needs the support of creative climate towards organizational innovation. However, existing studies have paid less attention regarding the interaction effect of knowledge management and creative climate on organizational innovation. This paper aims to clarify this relationship by examining the interaction effect of knowledge management and creative climate on organizational innovation in parastatal organizations in Uganda. This paper seeks to broaden the knowledge based innovation system domain by including the creative climate. This paper used an explanatory cross-sectional design where quantitative data were collected from 235 managers of 51 parastatals using a survey instrument. Data were aggregated to a parastatal level. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test the interaction effect. This paper clarifies the interaction effect of knowledge management and creative climate towards organizational innovation. Knowledge management and creative climate independently rather than interactively enhance organizational innovation. The findings suggest that effective knowledge management practices and favorable creative climate are essential for organizational innovation. This paper suggests the adoption of an effective knowledge management system and a favorable creative climate as antecedents for organizational innovation. This paper makes a contribution on the question whether knowledge management interacts with creative climate to build organizational innovation, which seems to have been less studied.

This paper reports ongoing research on the process and results of implementing a conceptual model of privacy by design. The model is based on building blocks derived from a comparative analysis of approaches to privacy by design by different authors. We then implemented the model to the data processing operations of Slovenia's central health information system (eHealth). The main goal of our research was to ensure personal data processing compliance with the General Data Protection Regulation (GDPR) and privacy by design criteria set by the model. Findings were used to answer the research questions: whether the proposed conceptual model is general enough to be used in most personal data processing operations, regardless of context; does the successful implementation of conceptual model requirements in personal data processing operations lead to compliance with the GDPR and with the additional requirements of privacy by design, and is the efficiency of complying with personal data processing higher when using the conceptual model compared to other approaches. Current results show that the model is robust enough to be used in a complex system of personal data processing. It also enables a relatively quick assessment of the gap between the actual and target situation, while suggesting which measures should be taken to comply. However, the model still must be tested in several organizations and other contexts of personal data processing, as only a comparative meta-analysis can provide reliable answers to the questions posed.

Massive Open Online Courses (MOOCs), growing in number in recent years, occupy a significant place as an open educational resource, and provide insights into the development process as well as offer an innovative educational experience. This reflective article examines insights gathered during the development and offering of two sessions of a Negotiation Management MOOC. The article reviews the development process of the course which is built as a series of situations that simulate real-life moments. The episodes are displayed in a mini case format, based on the principle of sitcoms and the 'edutainment' (educational entertainment) approach. The video clips combine the simulations with the lecturer's analysis, using theories, models, and concepts from their course and training. This is intended to produce a strong emotional engagement in the course content and to motivate the students to continue learning. The developmental stages raised pedagogical questions around content and training, relating to the length of the video clips, interactive learning, and communication. Those stages are presented in the first part of this article. In addition, in its second part, the article offers insights from two target audiences as reported in the student experience reports. The surveys refer to the teaching method, the length of the videos, interactive learning and the unique integration of lecturers and actors in the videos. The student surveys and the lecturer's perspective give insights concerning course development and teaching approach for the Edutainment MOOC approach. These insights will assist other MOOC development and teaching teams, specifically soft skill MOOCs.

This study examines the cybersecurity insurance market in the United States (U.S.) in order to reveal if an “invisible hole” of services and information exists in this market. This is performed by mapping the cybersecurity insurance services, offered by insurance companies, to cope with cybersecurity risks, and finding in which way these services are exposed, visible and comprehensive, in the insurance companies' websites. The research questions examined the extent cybersecurity insurance services offered by the main U.S. insurance companies; the visibility of such services on their websites; and the types of services offered. The sample included 44 insurance companies based upon nine lists of the top U.S. insurance companies. The findings present that most companies (68%) offer cybersecurity insurance services, while only a few (26.92%) expose such information in a visible way. Moreover, on the one hand, the insurance companies use general terms for services, which may be blur and ambiguous, while on the other hand, there is a widespread of specific services, most of them (81%) provided only by few companies. These findings may derive due to insufficient understanding of cybersecurity insurance clients' needs and may reflect the lack of maturity of the cybersecurity insurance market, as matured marketplaces are mostly more standardized. This study demonstrates that there is a long way to advance until the insurance market for cybersecurity risks will be mature, customers (businesses and organizations) will understand the needs for such insurance, and insurance companies will develop and offer relevant insurance services.