- Discussion
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- 10.1080/15228959.2024.2442657
“Slow-MO or FOMO”: AI conversations at library conferences
- Jan 02, 2025
- Public Services Quarterly
- Adam Eric Berkowitz
This article investigates the role of artificial intelligence (AI) in libraries, focusing on applications and ethics. Libraries use AI to streamline operations, enhance user experiences, and manage resources; however, mass adoption raises ethical and professional dilemmas such as bias and dis/misinformation, transparency concerning development and operations, and academic integrity. AI discourse at library conferences reveals a predominant focus on adoption over ethical scrutiny. Discussions at conferences sponsored by the Music Library Association (MLA), Teaching and Learning with AI (TLWAI), the Association of Library and Information Science Education (ALISE), and the Alabama Library Association (ALLA) highlight varying engagement levels with critical issues including bias, transparency, academic integrity, and privacy. This article emphasizes the growing tension between rapidly adopting AI tools to stay relevant and methodically assessing AI’s impact prior to adoption. Theoretical perspectives from critical tech theory argue for libraries’ potential to moderate the pace and trajectory of technological development through community-centric policies and ethical frameworks. Libraries are capable of championing AI ethics, whereas many other agencies struggle, by balancing innovation with a commitment to public education, patron privacy, and intellectual freedom. Library staff must improve their own AI literacy so that they are prepared to advocate for humanistic technologies.
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