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  • https://doi.org/10.1016/j.eswa.2024.123947Copy DOI Icon

Deep learning approaches to identify order status in a complex supply chain

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Abstract

The emergence of artificial intelligence (AI) and its related capabilities has led industries to rethink the existing practices of conventional supply chain management and data analysis. Machine learning (ML), Deep Learning (DL) and their unique ability to predict future data and classify data have led to important research in the supply chain (SC) domain, particularly in identifying and prioritizing supply chain risks. This paper proposes several DL methodologies to exploit the benefit of DL, particularly to identify whether any product will be delivered late due to any unforeseen reason in a complex SC system. Four different DL architectures (Simple-LSTM, Deep-LSTM, 1D-CNN, and TCN-1DSPCNN models) are proposed to extract features, while six variant classifiers: Softmax, random trees (RT), random forest (RF), K-nearest neighbor (KNN), artificial neural network (ANN), and support vector machine (SVM), were used to classify delay or non-delay information. By seamlessly capturing intricate temporal dependencies, these DL models enhance accuracy in robustly identifying supply chain late orders. Leveraging their hierarchical feature learning, these proposed DL models excel in recognizing subtle patterns and correlations, making them ideal for classifying late orders within the supply chain. Their parallel processing prowess facilitates real-time decision support, allowing organizations to address potential delays and allocate resources effectively and proactively. Five-fold cross-validation is presented to avoid over-fitting and to prove the efficiency of the proposed DL models. The total accuracies of the six ML classifiers are 74.03, 75.81, 93.35, 87.72, 93.59, and 95.10, respectively, while the maximum accuracies obtained from four proposed DL methodologies obtained an accuracy of 97.6, 98.63, 100, 100% respectively using the SVM classifier for predicting late orders based on five-fold cross-validation.

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