Educating Generation Z: Integrating Digital Platforms into Learning

This paper investigates the dialogic dimension of teaching Legal English in the special circumstances imposed by the advent of the digital era, emphasising the transformative impact of digital tools on dialogic pedagogy in the case of this challenging specialised language. Its main objective is to explore how digital platforms and technologies can enhance dialogic teaching methodologies, facilitating more interactive and engaging learning experiences for students of Legal English. It argues that traditional monologic approaches, which often dominate legal education, are insufficient in developing the necessary communicative competence for legal professionals. Instead, it posits that a dialogic approach, underpinned by digital tools, can significantly improve students’ linguistic and critical thinking skills. The study examines various digital platforms, such as virtual classrooms, discussion forums, and collaborative writing tools, which enable real-time interaction and feedback. These technologies support dialogic teaching practices like Socratic questioning, peer collaboration, and the analysis of real-life legal scenarios, thus fostering a more interactive and student-centred learning environment. The paper also addresses the challenges and opportunities presented by the digital era in implementing dialogic teaching, discussing the use of strategies for integrating digital tools into Legal English curricula, including the use of online case studies, virtual moot courts, and digital peer-review sessions. The conclusions show that leveraging digital technologies for dialogic teaching not only enhances linguistic competence but also better prepares students for the dynamic communicative demands of the modern legal profession. The study underscores the need for educators to adapt to the digital landscape to provide more effective and engaging legal education.

The concept of publicness in public spaces traditionally refers to physical environments that are accessible, inclusive, and open to all, fostering social interaction, community engagement, and democratic practices. However, in the digital era, especially in the Chinese context, digital platforms have redefined publicness by extending participation and civic interaction beyond physical spaces. This paper examines how digital technologies, accelerated by the Covid-19 pandemic, are reshaping public spaces in China. It explores the role of digital tools in extending the conceptualisation of public space by democratising place-shaping processes, fostering community-led micro-regeneration, and enhancing social cohesion while also addressing challenges such as digital exclusion and platform commercialisation. Through case studies in Shanghai, the research highlights four dimensions of publicness enabled by digital platforms in a process-oriented perspective: foundational, collaborative, experiential, and sustained. By demonstrating how digital platforms integrate with each phase of public space creation, this study underscores the evolving nature of publicness and argues for an integrated approach that blends physical and digital realms. In doing so, it advances theoretical discourse and offers actionable insights, seeking to foster more inclusive and dynamic public spaces in the digital era.

An increasing number of workers turn to digital platforms – such as Fiverr, Freelancer, and Upwork – as an alternative to traditional work arrangements. Digital platforms govern how gig workers join, move through, and leave platforms – often with the help of self-learning algorithms. While digital platforms and algorithms take on HRM practices, we know little about how HRM activities unfold on digital work platforms in the gig economy. The study therefore aims to understand how HRM activities apply to and take shape on digital platforms by studying worker perceptions. We combine supervised text analysis with an in-depth qualitative content analysis, relying on 12’924 scraped comments from an online forum of workers on Upwork. We outline five conversations on HRM practices that pertain to access and mobility, training and development, scoring and feedback, appraisal and control and platform literacy and support. Based on these findings, we build five propositions about how digital work platforms employ HRM activities. Our paper contributes to recent work on HRM on digital platforms by (1) developing a new mixed-methods approach that illustrates how the content of HRM practices may differ from traditional organizations, (2) highlighting the changing role of actors in creating HRM practices by introducing the concept of ‘crowd-created’ HRM practices, and (3) conceptualizing how digital platforms employ a ‘hybrid HRM approach’.

This study addresses the complex relationship between copyright and digital music platforms in the digital era. As digital platforms become the primary means of music distribution, significant challenges arise concerning the protection and fair compensation of authors. The article explores the evolution of the music industry, from the early days of the phonograph to modern streaming platforms, highlighting the technological changes that have shaped the relationship between music and technology. The copyright system in Brazil is also discussed, influenced by the French dual protection model, encompassing both economic and moral rights. The text also analyzes the role of the Central Office for Collection of Copyright (ECAD) and its seven Associations in the collective management of copyright, as well as the issue of transparency in the distribution of economic rights. One point of debate is whether music transmission through streaming platforms should be considered public or private performance, directly impacting copyright revenue collection. Therefore, this study aims to present the relevant panorama of this new context of copyright associated with digital music platforms (streaming). Adopting a deductive methodology with exploratory research, the article concludes that the landscape of copyright in Brazil and its relationship with digital music platforms is a complex and challenging topic that requires careful consideration and appropriate regulation to ensure authors are adequately protected in a constantly evolving digital environment. It emphasizes the need for greater transparency and clarity in the collection, calculation, and distribution system of economic rights by digital music platforms.

Intangible Cultural Heritage (ICH) includes traditional crafts, techniques, and knowledge systems that have been refined over generations. Many of these practices involve structured ways of working with materials, problem-solving, and iterative development, making them an important part of design education. However, integrating ICH into formal learning environments remains a challenge due to the lack of structured curricula, limited access to expert practitioners, and the need for scalable learning approaches. Digital learning platforms offer a way to address these challenges by providing structured and interactive learning experiences. This study explores how these platforms support ICH education by improving access to expert knowledge, engaging learners with heritage-based design concepts, and enhancing the overall learning experience. Through stakeholder interviews, learner surveys, and a simulated platform study, we examine key factors influencing the effectiveness of digital learning for ICH, including content organization, instructional methods, and learner engagement. The findings show that structured digital platforms help connect ICH inheritors with learners, making traditional knowledge more accessible and adaptable to different learning needs. Course structure, content clarity, and platform usability play an important role in maintaining learner interest and supporting engagement with ICH knowledge. The study also highlights how learner expectations and perceived learning value affect participation in ICH education. By analyzing how digital platforms can integrate ICH into design education, this study provides insights into improving learning outcomes and ensuring that traditional knowledge continues to contribute to creative and technical fields in a structured and accessible way.

In modern conditions of development, digital platforms in small and medium-sized businesses began to be widely used during the development of Industry-4.0 globalization. Modern studies define digital platforms as an electronic environment that includes a general set (list) of goods and services with a corresponding digital configuration. Examples of digital platforms are: digital music platform "Spotify" or "iTunes", digital movie platform "Netflix", etc. The article established that from the point of view of the economy, digital platforms are auxiliary electronic environments (markets) on which sellers and buyers buy and sell goods. And digital entrepreneurship is also considered as the process of creating a new Internet business. In the process of research, it was established that thanks to the spread of digital platforms, entrepreneurs have opportunities to stimulate innovation to create new products or services. In the framework of Industry 4.0, globalization and digitalization have created some benefits for participants based on digital platforms. First of all, through digital platforms, manufacturers can assess buyers and end consumers without going through intermediaries. Also, digital platforms allow sellers to display their products in virtual shopping centers through a website, and consumers can view product information at a time and place convenient for them. It has been proven that small and medium-sized enterprises are one of the main engines of the modern economy, which contribute to the development of the country's economy, the creation of income, employment and innovation in various fields. Small and medium-sized enterprises are the key to economic growth and market competition in most developed economies due to their flexibility and ability to innovate. According to the results of the conducted research, it is confirmed that the use of digital tools and platforms helps small and medium-sized businesses to determine the right direction for improving the efficiency of small and medium-sized enterprises within the framework of Industry 4.0 and digitalization trends. After all, the activity of small and medium-sized business enterprises directly affects the total GDP of the country. Thus, the subject of further research is the study of factors that can increase the productivity of small and medium-sized business enterprises, which is important in determining the directions of the future development of small and medium-sized business enterprises. In addition, within the framework of Industry-4.0. SMEs must take advantage of globalization and digitalization to perform better and achieve greater competitive advantages.

In the digital era, the investment landscape has been transformed by the proliferation of online platforms and fintech solutions, creating new opportunities and challenges for younger generations. This study investigates the influence of financial literacy on the investment decisions of Millennials and Gen Z, two cohorts that are increasingly participating in financial markets through digital channels. Using a mixed-methods approach, we combine quantitative analysis from surveys conducted with 600 individuals across these age groups with qualitative insights gathered from in-depth interviews. The results show that financial literacy significantly affects investment behavior, with those possessing higher levels of financial knowledge demonstrating a more strategic approach to portfolio diversification, risk management, and long-term financial planning. Furthermore, the study finds that digital tools and platforms, such as robo-advisors, investment apps, and online trading platforms, play a crucial role in shaping the investment choices of Millennials and Gen Z, especially as they seek accessible, low-cost options for managing their investments. Key factors influencing these investment decisions include risk tolerance, trust in digital platforms, and the impact of social media influencers on financial decision-making. The research highlights the need for targeted financial education programs that can enhance financial literacy, improve investment outcomes, and encourage responsible investing behaviors among younger generations. These findings provide valuable insights for policymakers, financial institutions, and educators aiming to promote sustainable financial habits and improve the overall financial well-being of Millennials and Gen Z in the digital age.

Survey data on Families' perceptions of ed-tech corporations, educational digital platforms and children's rights

School closures in Nigeria during the Covid-19 pandemic left millions of students and lecturers dependent on online teaching and learning. Online teaching and learning are an unprecedented experience for most lecturers and students; consequently, there was then a limited experience with it. This study examined and evaluated the integration of Digital Learning Platforms into the teaching and learning of mathematics during the COVID-19 pandemic. Furthermore, it assesses the perception of both students and lecturers about the use of Digital Learning Platforms and their general rating of the effectiveness of the available digital platforms for mathematics teaching and learning processes. Simple random sampling procedure was used to select twenty (20) lecturers and hundred (100) undergraduate students from a federal government owned university in the Southwestern State of Nigeria. 
 The percentage was used to analyze the respondents’ demographic information while the Chi-Square was adopted to analyze the data. Results of the analysis of the formulated hypothesis indicated that two or more digital platforms were used by the lecturers to teach mathematics in post covid-19 pandemic and both Zoom and Google Meet are considered effective for mathematics teaching in post covid-19 pandemic. Also, lecturer’s digital skills are dependent of the integration of digital learning platforms in mathematics teaching and student’s academic engagement exposure is independent of digital learning in pre-and-post-covid era
 Based on the findings of the study, it was suggested that digital technologies may be included in mathematics curricula at various stages of education and education stakeholders should take advantage of the findings of this study to encourage lecturers to continue using technologies in mathematics teaching.

Digital platforms have a high potential for supporting learning processes, especially in higher education. However, there appears to be a limited systematic review of research on the application of digital platforms in higher education. Using a systematic approach, this study analyzes previous research on digital platforms and how these technologies assist university students in their studies and the challenges involved. Examining 76 relevant articles from Scopus, Emerald Insight, and ProQuest databases, the findings demonstrate that students' personal development could be accelerated by the practical application of technology through digital learning platforms. Furthermore, by utilizing digital channels, the COVID-19 epidemic has highlighted how crucial strategic management and flexibility are to the higher education sector. The study identified two main themes: digital platforms that support students’ learning and challenges associated with the deployment of digital platforms. Various unexplored areas on the use of digital platforms among university students are highlighted in the study. The review further recommends that higher education institutions offer digital literacy programs that educate students and faculty on using digital platforms, online privacy, and data protection.

adjustment, highlighting the dual role of digitalisation in enhancing and sometimes complicating immigrant well-being.The digital era brings both opportunities and new stressors for immigrant populations, as seen in Zhang et al.'s study on digital financial inclusion among migrant workers in China. In this paper, the authors explore how digital finance-through its reach and accessibility-mitigates overwork, an issue pervasive among rural-to-urban migrant workers. Digital financial inclusion positively impacts job quality and reduces excessive labour by expanding access to savings and loan products that enable financial stability. However, this alleviation is not uniform, and disparities in digital access persist across different regions and worker demographics. The authors argue for targeted financial policies that promote equitable digital access, particularly in under-resourced communities, to ensure that the benefits of digital finance reach all migrant groups.Another dimension of social capital's digital impact is evident in Joji and Mapaling's research on mental health help-seeking among Indian immigrant youth in South Africa. Immigrant youth, often caught between their home and host cultures, face unique pressures, with many viewing mental health help-seeking through a culturally filtered lens that may discourage support. Joji and Mapaling highlight the role of digital and social media as both facilitators and barriers to mental health support. Social media offers platforms for discussion, raising awareness and accessibility, yet cultural stigmas and family pressures still limit its effectiveness. The study underscores the importance of culturally sensitive mental health interventions utilising digital platforms to create safe open dialogue and support spaces.Further examining the sociocultural predictors of immigrant well-being, Shekriladze and Javakhishvili investigate the roles of cultural distance, language fluency, and discrimination in shaping psychological outcomes among Georgian immigrants in Europe. They find that host culture engagement and language proficiency strongly predict well-being, underscoring the importance of supportive sociocultural policies. While cultural integration is beneficial, their research suggests that immigrants' perceived discrimination and lack of language fluency may hinder adjustment, especially in contexts with significant intercultural distance. These findings echo the importance of inclusive language and antidiscrimination policies in fostering immigrant adaptation and reducing acculturative stress. Collectively, these studies reflect the multifaceted role of digitalisation in immigrant well-being. Digital tools and platforms provide critical resources, bridging physical gaps and fostering connection. Yet, they also introduce new risks that can exacerbate vulnerability, particularly among youth and economically disadvantaged migrant groups. These findings underline the need for a comprehensive approach to social capital that extends beyond traditional social networks to include digital forms of interaction, which are increasingly essential in contemporary immigrant life.In a broader context, the articles within this collection suggest actionable insights for policymakers and practitioners. First, digital equity must be prioritised to ensure that immigrant communities, particularly those in low-income or remote areas, can access digital tools that support economic stability, mental health, and social inclusion. Second, culturally nuanced mental health interventions should leverage digital platforms, creating accessible, stigma-free resources tailored to specific immigrant groups.Finally, policies promoting language acquisition and anti-discrimination are vital in creating welcoming environments that enable immigrants to build meaningful social connections.As digital technology continues to shape the immigrant experience, future research should focus on the long-term implications of digital inclusion on immigrant well-being, exploring both the benefits and potential psychological or social trade-offs. Additionally, the role of social capital within digital platforms, such as social media groups and online communities, warrants further exploration as a potential source of resilience and support for immigrants in navigating their host societies.In conclusion, the digital age redefines social capital for immigrant populations, offering a complex mix of empowerment and challenge. The studies presented in this collection highlight the opportunities digital tools provide and the nuanced, often unexpected obstacles they pose. As immigrants navigate the dual landscapes of digital and physical worlds, ensuring equitable access and culturally relevant support systems remains essential to fostering immigrant well-being in a globally interconnected society.

The Digital India initiative, launched in 2015, represents a flagship effort by the Government of India to harness digital technologies for inclusive governance, transparency, and citizen empowerment. Its core objectives include expanding digital infrastructure, promoting e governance, and enhancing digital literacy among citizens to strengthen democratic processes. Digital India aims explicitly to improve democratic accountability by enabling efficient public service delivery, reducing corruption through digital systems, and facilitating real time citizen engagement with government mechanisms. Recent scholarship highlights how digital platforms such as Aadhaar linked public services, e procurement systems, and online grievance redressal have contributed to governance transparency and responsiveness, reducing information asymmetry between the state and citizens (Chaudhary, 2025). Empirical data from government and independent reports indicate notable improvements in service delivery and transparency due to digital interventions. For example, e governance dashboards and digital tracking of public services in several Indian states have enhanced monitoring and reduced discretionary discretion by officials. Real time performance dashboards, such as those implemented in Uttar Pradesh, demonstrate significant improvements in administrative accountability by publishing monthly progress across sectors like health, education, and infrastructure to the public, fostering competitive transparency among districts. However, despite measurable progress, the impact of digitalization on democratic accountability is uneven and constrained by persistent structural challenges. A major concern involves the digital divide, wherein rural and marginalized populations continue to lack reliable internet access and digital skills, limiting their capacity to participate meaningfully in digital governance platforms. Research on digital inequalities in India substantiates these concerns, showing that large sections of disadvantaged groups experience first and second level digital divides in access and effective usage, which undermines equitable participation in democratic processes. Another critical dimension is data privacy and governance. The implementation of digital systems raises significant questions about citizen data protection, transparency of data usage, and the scope of state surveillance under the Digital Personal Data Protection Act of 2023. While this legislation institutionalizes data protection frameworks, concerns remain over exemptions that may erode privacy safeguards and affect citizens’ trust in digital governance, which is foundational for democratic accountability. These structural constraints suggest that digital tools alone cannot guarantee democratic accountability unless accompanied by robust digital literacy programs, equitable infrastructure development, and rigorous legal frameworks protecting data rights and civic freedoms. Additionally, the broader political context, including media freedom and civic space, interacts with digital governance outcomes, raising further questions about digital platforms’ capacity to enhance accountability in the absence of broader democratic safeguards.

This study aims to analyse the effect or impact of implementing Customer Relationship Management (CRM) in digital marketing strategies on customer relationships in the digital era. With the development of information and communication technology, companies now face new challenges in managing interactions with customers through various digital platforms. This research uses a descriptive analysis approach through a survey to representatives of the Company's marketing team who implement digital-based CRM with customer satisfaction variables, increasing customer loyalty, improving sales performance and increasing Company profitability. The results show that the implementation of digital-based CRM can positively improve communication efficiency, service personalisation, and more optimal customer data management, which in turn contributes to increased satisfaction, loyalty, performance and profitability. In addition, the findings also reveal that the use of digital marketing tools, such as social media, email marketing, and chatbots, further strengthens companies' relationships with customers. The research suggests that companies leverage digital CRM technology integrated with digital marketing platforms to maximise customer experience and achieve more effective marketing goals.

Nowadays, students are significantly influenced by the digital era and are constantly handling digital information. As a result, they form their personalities in the light of flexible communities, pursue to be directly connected, require prompt responses and social interaction and prefer learning based on experiences. Undoubtedly, modern students are not fully keen on and attracted by conventional education methods and thus they are seeking for more interesting, fun, motivating and engaging learning experiences. The increasing popularity of digital games has led to their being broadly utilized and applied. In education, digital games are mostly applied in the form of serious games which focus more on primary purposes. Serious games offer motivating and engaging experiences, interactive learning environments and collaborative learning activities. Hence, they are considered as a proper educational tool which enhances learning procedures and satisfies and fulfills students’ needs and requirements. The pedagogical approach of utilizing digital educational games is called digital game-based learning and can be described as the “coming together” of interactive entertainment and serious learning through digital games. Game-based learning is the act of designing interactive learning activities that can gradually convey concepts and guide students towards an end goal. Furthermore, it promotes a student-centered learning environment in which students’ wellbeing and soft skills are cultivated in a dynamic, enjoyable and playful way. This study briefly describes students’ new needs and requirements for more interactive and engaging learning experiences and analyzes the concept and the impact of serious games in education. Additionally, it points out the characteristics and features of serious games and the significance of motivation in students’ learning procedure. It analyzes the digital game-based learning approach and presents some of its benefits. Finally, it summarizes the main properties and potentials of digital game-based learning and serious games in education.

المستخلص: هدفت الدراسة إلى تحديد متطلبات توظيف المنصـات الـرقمية في التعليم کما يدرکها أعضـاء هيئة التـدريس والطـلابحيثاستخدمت الدراسة المنهج الوصفي التحليلي واعتمدت على أدوات قياس طبقت على مجتمع الدراسة الأول على عينة قوامها (305) من أعضاء هيئة التدريس بجامعة الفيوم ، والثانية على عينة قوامها (380) من طلاب وطالبات جامعة الفيوم . توصلت الدراسة إلى عدد من النتائج تتمثل فيما يلي: أوضحت نتائج الدراسة أسباب عزوف أعضاء هيئة التدريس عن توظيف المنصات في التعليم من وجهة نظرهم أهمها: عدم وجود وعي کافي لدى أعضاء هيئة التدريس بأهمية التعليم الإلکتروني بتوظيف المنصات وفائدتها وبقوة نسبية (76.17%) ونسبة مرجحة (3.88%) وعدم تهيئة الطلاب لاستخدام المنصات الرقمية وبقوة نسبية (93.55%) ونسبة مرجحة (4.76%) وصعوبة تغير فکرة التحول من التعليم التقليدي إلى التعليم الإلکتروني لدي الطالب وعضو هيئة التدريس بقوة نسبية (74.97%) ونسبة مرجحة (3.82%) وعدم توافر الأجهزة اللازمة للطلاب وأعضاء هيئة التدريس لتطبيق التعليم الإلکتروني باستخدام المنصات وبقوة نسبية (90.38%) ونسبة مرجحة (4.6%) وضعف البنية التحتية للاتصالات وشبکة الانترنت وبقوة نسبية (85.3%) ونسبة مرجحة (4.33%). کما أوضحت نتائج الدراسة أسباب عزوف الطلاب عن توظيف المنصات في التعليم والتي جاءت متوفر بدرجة مرتفعة من أهمها: أشعر بالقلق والخوف من الامتحانات عبر هذه المنصات بسبب بطئ شبکة الانترنت بقوة نسبية (93.33%) ونسبة مرجحة (4.42%) .وضعف سرعة الانترنت مما يؤثر على متابعة المحاضرة بقوة نسبية (92.28%) ونسبة مرجحة (4.37%) أضيع نصف المحاضرة بسبب الوقت الذي يتطلبه الإنترنت للانضمام للمحاضرة بقوة نسبية (88.6%) ونسبة مرجحة (4.19%) کما توصلت الدراسة إلى عدد من المتطلبات الضرورية لتوظيف المنصات في التعليم من وجهة نظر أعضاء هيئة التدريس والطلاب منها نشر ثقافة التعليم الإلکتروني وأهمية توظيف المنصات في التعليم والتقنيات التکنولوجية الحديثة وذلک بوضع سياسة موحدة للجامعات على توظيف المنصات في التعليم والاستفادة من تجارب الدول الأخرى ، وتوفير البني الأساسية لتوظيف المنصات لعضو هيئة التدريس والطالب ، وتوفير منصة تعليمية موحدة للجامعة يتفاعل عليها کلا من الطالب وعضو هيئة التدريس ، وتوفير دليل إرشادي لعضو هيئة التدريس والطالب بکيفية توظيف المنصات الرقمية. الکلمات المفتاحية: المتطلبات - المنصات الرقمية The requirements of Using digital platforms in education as recognized by faculty and students (Study applied to Fayoum University) Abstract: The study aimed to determine the requirements for employing digital platforms in education as perceived by faculty members and students. The study used the descriptive and analytical approach and relied on measurement tools applied to the study population on a sample of (305) faculty members at Fayoum University (380) male and female students of Fayoum University. The study found a number of results as follows: The results of the study clarified the reasons for the reluctance of faculty members to employ digital platforms in education, from their point of view, the most important of which are: The lack of sufficient awareness among faculty members of the importance of e-learning by employing digital platforms and their benefit to students. With relative strength (76.17%) and a weighted percentage (3.88%), and the lack of preparation of students to use digital platforms, with relative strength (93.55%) and a weighted percentage (4.76%), the difficulty of changing the idea of ​​shifting from traditional education to e-learning by the student and faculty member “with relative strength (74.97%) and a weighted percentage (3.82%) and the lack of necessary devices for students and faculty to implement e-learning using the platforms “with relative strength (90.38%) and a weighted percentage (4.6%) and weak communication infrastructure and the Internet” with relative strength (85.3%) and the percentage of Weighted (4.33%). The results of the study also clarified the reasons for students ’reluctance to employ digital platforms in education, which were available with a high degree, the most important of which are: I feel anxious and afraid of exams through these platforms because of the slow internet, with relative strength (93.33%) and a weighted rate (4.42%). Which affects the continuation of the lecture “with relative strength (92.28%) and a weighted percentage (4.37%).” I waste half of the lecture because of the time it takes for the Internet to join the lecture, with relative strength (88.6%) and a weighted percentage (4.19%) The study also found a number of requirements necessary for employing digital platforms in education from the point of view of faculty members and students, including spreading the culture of e-learning and the importance of employing digital platforms in education and modern technological technologies by setting a unified policy for universities to employ digital platforms in education and benefit from the experiences of other countries. Providing the basic infrastructure for employing digital platforms for the faculty and student, providing a unified educational platform for the university on which both the student and the faculty member interact, and providing a guide for the faculty and student on how to employ the digital platforms. Keywords: Requirements - Digital Platforms.