Evaluating Project Success for Emergency Healthcare Infrastructure Based on the Cloud Matter-Element Model

Coordinating and Evaluating of Multiple Key Performance Indicators for Manufacturing Equipment: Case Study of Distillation Column

A techno-economic analysis of post-combustion CO2 capture and compression applied to a combined cycle gas turbine: Part I. A parametric study of the key technical performance indicators

Summary Managing large-scale electrical submersible pump (ESP) operations and assessing their performance can be a challenging task. Diverse operational environments, widely spread geographical areas, large ESP populations, and different service providers are some of the complications facing operators. Nonetheless, it is vital to the success of any artificial lift project to establish a performance evaluation structure that can effectively capture deficiencies and highlight improvements. While many operators focus on run life statistics as the central key performance indicator (KPI) for ESPs, these types of statistics may not be sufficient in providing meaningful information to decision makers. Other important ESP performance parameters include ESP shutdowns (both planned and unplanned), restart time of tripped ESPs, commissioning time, failure rate, and the number of premature ESP failures. Thus, a comprehensive study was jointly initiated between an oil operator and ESP vendors to establish KPIs that drive improvements in all aspects. The selected KPIs were developed in a structure that ultimately focuses on maximizing production availability and revenue generation. By constructing the ESP KPI framework, subpar performance areas were clearly visible by both the operator and the service provider. Decision makers were able to identify and act on fields that lag in performance while exerting efforts to improve underperforming service providers. Furthermore, regular meetings were conducted to review the established KPIs and recommend some action items, which might focus on either technical or operational solutions. Finally, KPI targets were set on the basis of the review of historical trends and were assigned to be challenging yet relevant and attainable. The followed practice can prove to be successful in forming a common ground where service providers can quantify losses by the operator as a result of ESP performance deficiencies. Comprehensive data collection and keeping of ESP trips, failures, and replacements are critical to the success of this work. Regular review of field reports and well performance are imperative to accurately compute the various KPI formulas. In fact, many of the KPI calculations can be automated to capitalize on the available communication networks installed in the field to improve ESP monitoring and accurately assess their performance.

Learning outcomes This case aims to enhance students’ scholarship and understanding of performance management systems with respect to the formulation of key performance indicators (KPIs). Specifically, working through this case and the assignment questions, students will be able to:▪ critically analyse process-based and outcome-based performance indicators;▪ recommend the right mix of process- and the outcome-based KPIs;▪ apply the specific, measurable, aligned, realistic and time-bound (SMART) framework to the KPIs;▪ create SMART KPIs; and▪ propose when to involve team members in decision-making. Case overview/synopsis The Director of the Centre for Learning and Innovative Pedagogies (CLIP), Dr Tanushree Sharma, was in for a surprise when the Dean and the Advisor to the school expressed their dissatisfaction with her approach to framing performance indicators for the management of the Centre. They categorically advised her to change her process-based orientation to an outcome-based one and create tangible ground-level outcomes. Their feedback made her realize why, in spite of having rolled out several initiatives, the Centre was struggling to demonstrate its impact on student learning and faculty development. It dawned on her that the Centre’s inability to showcase a tangible impact on the school could mar the collective hard toil of the team. Accepting the feedback and recognizing the merit of designing outcome-based SMART performance indicators, she started working towards them. Although she was able to conceptualize a broad framework, she was uncertain about whether to include only outcome-based KPIs. She was also unsure whether to unilaterally create and assign the key responsibility areas (KRAs) and KPIs or co-create them with her team members. A confluence of factors weighed heavily on her mind – the pressure of limited time, remote working because of the pandemic, moderately experienced team members, voluntary team membership, lack of positional power and her limited organizational influence. With less than a month to the proposal submission, she had no time to waste. Complexity academic level The case is suitable for courses on performance management systems, human resources and leadership; however, it is particularly relevant to framing KRAs and KPIs, developing outcome-based KPIs and applying the SMART framework to developing KPIs. It can be used in both postgraduate and undergraduate programmes at business schools. Supplementary material Teaching notes are available for educators only. Subject code CSS 6: Human Resource Management.

Introduction Automated Performance Reports to Improve Quality Outcomes Trial (APRIQOT) uses NED to provide endoscopists feedback on colonic detection KPI. Traditional adenoma detection rate is dependent on unavailable histological data. Our aim was to gain expert consensus on which available KPI are acceptable to endoscopists. Method A Delphi panel of UK expert endoscopists was recruited online, purposively for professional background. Panellists interacted using an online form. In round one we provided a summary and acceptability statement for each KPI, participants rated agreement with a 5 point Likert scale and free-text comments. Responses were analysed anonymously. In subsequent rounds participants reviewed all graded consensus statements and comments. Statements were accepted with ≥80% consensus or redrafted. Rounds ran January to April 2019. Results We recruited 21 UK expert endoscopists. 12 were female, 48% gastroenterology background, 29% nursing, 14% surgical and 9% trainees. All statements reached consensus by round 3 (Table 1). The panel agreed KPI adjusted for age, sex and indication were ‘more acceptable’. Polyp measure had risks of ‘gaming’ and distal hyperplastic polyp over reporting, but encompass significant non-adenomatous polyps. Mean number of polyps (MNP) reached consensus after discussing reduction of the ‘one and done’ phenomenon and using a cap of 5 polyps/colon to mitigate skew from polyposis. Proximal polypectomy rate (PPR) was accepted as a secondary ‘tool to improve right sided detection’ and reduce ‘gaming’, despite concerns around contraindications to polypectomy. Conclusion All adjusted KPI were accepted, MNP was selected for trial with robust data to model case-mix.

Our study investigates the relevance and application of key performance indicators (KPIs) and key risk indicators (KRIs) in business management from 1992 to 2023 through a comprehensive bibliometric analysis performed in RStudio using the Bibliometrix platform and in VOSviewer. Utilizing data from the Web of Science database, we identify trends, key themes, and influential research in this domain, observing an annual growth rate of 17.76%. Our analyses include the top 10 most globally cited documents, word clouds based on authors’ keywords and Keywords Plus, clustering by coupling, co-occurrence networks, and factorial analysis. Our findings reveal a significant increase in research interest post-2004, with sustainability and corporate social responsibility emerging as central themes. We confirm positive correlations between KPIs, improved organizational performance, and effective risk management via KRIs. This research underscores the importance of international collaboration and diverse thematic exploration in advancing the field.

There is no consensus on which domains should be measured or which instruments should be used in clinical trials for psoriasis therapies. To achieve international consensus among psoriasis stakeholders on a core set of domains that should be measured in all psoriasis clinical trials. Literature review, pre-Delphi survey exercises, nominal group discussions, and audience voting at 4 stakeholder meetings were used to develop candidate domains for 2 rounds of a Delphi survey. Stakeholders were patients or advocates of patients with psoriasis and health care professionals (HCPs) with expertise in psoriasis, including physicians, scientists, advocacy organization representatives, and regulators. Delphi surveys were conducted electronically from October through December 2015 and between September and October 2016. Stakeholder discussions with audience response voting were conducted at live meetings in the United States, Canada, and Italy from January 2013 to December 2016 to refine and ratify the core set of domains. Two rounds of an electronic Delphi survey were used to determine consensus. A domain was considered "core" (ie, should be measured in all trials) if a threshold consensus of at least 70% was met in both patient and HCP groups. Domains meeting consensus in only 1 group were considered to be important but were not required to be measured in all trials ("middle ring"). These domains were included for rerating in round 2. Domains that did not meet consensus in either of the groups ("outer ring") were considered to be of uncertain importance and were placed in the research agenda. In round 1 of the Delphi survey, 107 HCPs and 14 patients participated. Most HCPs (72 [67%]) were dermatologists between 46 and 64 years old (71 [66%]), white (78 [73%]), and male (75 [70%]) from North America (60 [57%]) and Europe (34 [32%]).There were 10 pharmaceutical industry clinical or health economic scientists, 3 advocacy organization representatives, 2 regulatory agency representatives, and 5 "other." In the second round, 77 HCPs and 15 patients participated. Of the 20 candidate domains, the following 6 met consensus as core domains: skin manifestations, psoriasis and psoriatic arthritis symptoms, health-related quality of life, investigator global assessment, patient global assessment, and treatment satisfaction. Secondary skin manifestations as well as nail, inverse, genital, and guttate psoriasis were classified as important but not mandatory. Psoriatic arthritis signs, work productivity or participation, economic impact (direct and indirect cost), and cardiovascular disease comprised the research agenda. This iterative Delphi process yielded international consensus among professional and patient stakeholders on 6 domains that should be measured in all clinical trials for psoriasis. Future International Dermatology Outcome Measures group efforts will focus on development of a core outcome measurement set for psoriasis trials.

How to tell if a BIM project is successful: A goal-driven approach

The collapse of perinatal healthcare is inevitable considering demographic factors and factors associated with medical resources due to the rapid decrease in the fertility rate in South Korea. In order to maintain the perinatal healthcare system, an appropriate healthcare delivery system must be established, but even the regional hospitals are facing a situation in which medical care is disabled due to a shortage of workforce. Government support is required to prevent the collapse of perinatal healthcare as public healthcare, emergency healthcare, and national essential healthcare system. In reality, it is necessary to strengthen perinatal healthcare through regionalization and to establish a maternal and child transport system. How­ever, there are no guidelines for the perinatal transport system in South Korea, which also lacks professionalism, with a focus on the simple transportation of patients. Therefore, by integrating the transport systems of advanced countries and domestic efforts to improve transport systems, a realistic perinatal transport system establishment plan is proposed as follows. In order to strengthen the perinatal healthcare center under legal and institutional support, a professional workforce equivalent to that of the emergency healthcare center is ensured to organize a specialized perinatal transport team, and a perinatal emergency information center is established to form a safe transport linkage system. The perinatal emergency information center, which provides information on perinatal healthcare, linking and evaluating transportation between hospitals, should be incorporated into the emergency healthcare system, playing a pivotal role in the perinatal emergency healthcare management system. In addition, a dedicated transport team for perinatal healthcare should be formed for each region, transport guidelines for transport vehicles and equipment should be established, and legal and financial support should be provided to ensure safe perinatal healthcare transport. The prehospitalization level perinatal transport is configured as an integrated model of the 119 paramedics, aiming at quick transport. A team of perinatal special paramedics should be organized for each base to transport patients by special vehicles, and information from the perinatal emergency information center should be used to select a transfer hospital and to receive medical guidance from a perinatal care physician during transport between hospitals. Transport between hospitals aims at safe transport with triangular transport. A perinatal transport team is in charge of transport between hospitals, and a specialist is on board in a special ambulance to provide medical care during transport between hospitals. Support from the government and local governments is absolutely necessary to strengthen the perinatal healthcare center and establish a perinatal transfer system, which must be realized through a pilot project with fee support.

Transportation infrastructure supports economic growth and quality of life for citizens. Optimal operation and maintenance of transportation infrastructure, such as bridges, is a trade-off between multiple Key Performance Indicators (KPI) such as reliability, availability, costs, environmental impacts, and safety (probability of life and limb). Some KPI’s are codified which may allow for a uniform evaluation. Other KPI’s are more difficult to define and evaluate. The use of Unmanned Aerial Vehicles (UAV) for inspection purposes maximise availability and minimise costs as well as user safety (bridge users as well as inspection personnel). Significant experience from 3 recent bridge-related inspection projects: The Öresund Bridge (cable-stayed bridge between Denmark and Sweden), The Faroe Bridges (one being a cable-stayed bridge – both located in Denmark) and The New Little Belt Bridge (suspension bridge in Denmark), has been obtained. The paper present key findings in relation to integration of UAV-supported inspections.

Purpose: Since the incessant supply chain disruptions, the need for supply chain sustainability strategy becomes a veritable tool for a competitive advantage in all disciplines, sectors and governance. This study is motivated to empirically investigate the effects of supply chain sustainability strategy on sustainable performance indicators in the manufacturing technology sector. Methodology: The study employs a purposive sampling technique and selected Siemens Company to analyses the Siemens DEGREE sustainability strategy framework. Secondary data from Siemens sustainability reports and annual reports from 2019 to 2023 were analyzed using descriptive analysis. Findings: Findings reveals that decarbonization of the DEGREE Key Performance indicators has consistently achieve all decarbonization key performance indicators by Siemens targets and also met the SDGs GHG emissions targets by 2030. Unique Contribution to Theory, Practice and Policy: Stakeholder theory was preferred over the Triple Bottom Line in this study because the stakeholder theory represents the DEGREE sustainability strategy framework implemented by Siemens to assess the key sustainable performance indicators (KPI). Recommendations to Siemens include use of biodiversity partnership, eco-design technology, tree-planting volunteering campaign, to reduce waste-to-landfill as well as intensive equitable access to career opportunities and offer a higher pay to encourage more digital learning hours per employee for career growth that will meet all DEGREE sustainability performance before 2025 as well as the SDGs by 2030.

PurposeTotal quality management practices have been embraced by many quality-oriented firms around the world in order to improve performance in terms of quality, productivity, customer satisfaction and profitability. The purpose of this paper is to investigate the direct and indirect effects of TQM practices on various performance indicators specifically in the Indian manufacturing context. This paper focuses on developing an integrated model encompassing significant structural relations showing the linkage between TQM practices and multiple performance indicators – quality performance, customer satisfaction level, operating performance, employee performance, innovation performance, society results and financial performance. Apart from analyzing the direct relationship between constructs, the main purpose of this work is also to identify all the possible mediation effects of performance indicators on others using structural equation modeling (SEM).Design/methodology/approachAn in-depth literature review was conducted to identify the key practices for the successful implementation of TQM in an organization as well as to explore TQM-performance effects. As a result, four TQM practices and seven performance indicators were identified. The data were collected from 260 Indian manufacturing organizations. After confirming the reliability and validity using exploratory and confirmatory factor analysis, the proposed hypotheses were tested using SEM.FindingsThrough testing the proposed hypothesized structural model, the direct and indirect effects of TQM practices have been examined. Moreover, this work developed an integrated model showing the interrelationships between TQM practices and performance indicators identified. The findings gave an insight that the effective implementation of TQM practices assists in reaping benefits in the every facet of an organization. By implementing these practices effectively, managers can expect to realize improvement in all these performance areas.Research limitations/implicationsThis study is subject to certain limitations. Even if all variables were found to be reliable, valid and satisfactory non-response bias test results, the remote possibility of bias in the data might not be fully ruled out. There is a probability of occurrence of common method variance and common method bias, since the data for both dependent and independent variables were collected from the same respondents in the organization. Additionally data on performance indicators were based on the respondent’s assessment and awareness only. The mediating relationship between individual TQM practice and performance indicators can be investigated in future studies. Since society results are a necessity in future, the direct and indirect practices focusing toward this can be explored. In addition, there is a research scope to identify the moderating effect of contextual factors such as degree of TQM implementation, scope of operation and type of organization.Practical implicationsThe findings of the research offer some potentially valuable insights into the relevance of TQM practices and its strong linkage on various performance indicators, through which the overall organization performance can be enhanced. By implementing these practices effectively, managers can expect to realize improvement in all these performance areas. Hence, the managers can adopt this approach to assess their organization’s level in the quality path and as a guideline in implementing TQM practices. They can also measure the impacts of TQM practices on multiple performance measures in order to evaluate their TQM initiatives. Especially the deployment of quality culture is a requisite to excel in the every facet of performance. The positive relationship between TQM practices and various performance indicators can motivate the managers to allocate resources in time, effort and capital for TQM implementation in pursuing quality, leading to customer retention and competitiveness. The findings of the study strongly suggest the need for the holistic implementation of TQM practices for the survival of the organization.Originality/valueWhile there is a considerable volume of researches carried out to investigate the linkage between TQM and organization’s performance across the globe, still little is evidenced regarding the mediating effect of performance indicators on others, especially in the Indian manufacturing context. The present paper attempts to extend and add knowledge to this line of research and to bridge the gap and provide sufficient empirical evidence specifically in the Indian scenario. Thereby helps the organization to follow a guideline to improve the overall performance.

Some Electronic Procurement Agency (LPSE) at the level of Regional Device Work Unit (SKPD) in Indonesia is still in the development stage of its life cycle, so it needs performance improvement. Key Performance Indicator (KPI) is required to measure the performance. To undertake the development of the LPSE, a sociotechnical role is required. Sociotechnical is a concept of macro ergonomics that has a principle of balancing between social and technical in running a system. So this research aims to design KPI with macro Ergonomic approach. This research was conducted at LPSE District of Kampar, Riau, Indonesia. The stages of this research are the selection of Macro Ergonomic Sub-Attributes, Expert Selection with expertise based ranks of expert, weighting using Fuzzy (Analytical Hierarchy Process) AHP, determining the priority of sub macro ergonomic attribute using Pareto and design of KPI. The result of this research are 33 Sub-Attributes of Macro Ergonomic and prioritizing resulted 18 sub-attributes of Macro Ergonomic and result 21 KPI.

Purpose The sugar industry is always pressured to be suitable and enhance its operational effectiveness. Digital twin (DT) has the potential to transform this industry. However, the lack of industry-specific key performance indicator (KPI) frameworks makes it challenging to implement them. This study provides a hierarchical KPI model for DT adoption in the sugar sector, interconnecting the United Nations' sustainable development goals (SDGs). Design/methodology/approach It has two phases: the first is an intense literature review, which identifies 24 relevant KPIs for DT adoption and sets the procedure for expert validation. Second, hierarchical relationships were identified through interpretive structural modeling (ISM) and MICMAC was used to classify KPIs based on driving and reliant power. The developed framework has several dimensions: technology, environmental, strategic, operational, financial and security. Findings Operational and environmental KPIs relate to important factors; however, environmental, social and governance (ESG) tracking, stakeholder satisfaction, governance, social and environmental factors, and reduction of defects were also critical outcomes. Key drivers came after technological studies, such as integrating old legacy systems, data integration and return on investment, or digital investment. The KPI hierarchy establishes the structural relationship that ensures DT investments align with sustainability goals, including cutting carbon emissions, maximizing resource usage and reducing water consumption. Research limitations/implications Likewise, earlier studies, the existing paper is also not free from limitations. We consulted experts from emerging economies like India to develop ISM modeling and collect data. However, the experts' opinions may change from country to country, impacting results. Also, the proposed research is applicable in the sugar sector. Originality/value Developing the DT adoption KPIs in the sugar sector using ISM and MICMAC is a unique contribution of this research. In addition, all KPI frameworks are also interconnected with the United Nations sustainability goals.

Penelitian ini bertujuan untuk menentukan dan memvalidasi KPI (Key Performance Indicator) pada PT. X, menentukan pembobotan KPI pada perusahaan dengan menggunakan metode AHP (Analytical Hierarchy Process), menentukan nilai performansi perusahaan dengan metode Objective Matrix (OMAX), menganalisis kinerja PT. X berdasarkan hasil pengukuran yang didapatkan, serta memberikan saran perbaikan untuk indikator kinerja yang memerlukan perbaikan. Langkah-langkah dalam penelitian ini adalah mengidentifikasi KPI dengan metode performance prism dan selanjutnya adalah memvalidasi KPI dengan uji statistik. Setelah itu melakukan pembobotan KPI dengan metode AHP. Lalu menentukan nilai performansi dengan metode OMAX dibantu dengan tools Traffic Light System. Hasil penelitian menunjukkan terdapat 24 KPI pada perusahaan yang terdiri dari 8 KPI kriteria strategi, 8 KPI kriteria proses, dan 8 KPI kriteria kapabilitas. Nilai performansi untuk kriteria KPI Strategi sebesar 7,207, nilai performansi untuk kriteria KPI Proses sebesar 7,345, nilai performansi untuk kriteria KPI Kapabilitas sebesar 8,040, serta nilai performansi untuk perusahaan sebesar 7,419. Dengan menggunakan metode OMAX dapat diketahui bahwa KPI yang masuk dalam kategori hijau sebanyak 14 KPI, sedangkan yang masuk dalam kategori kuning sebanyak 7 KPI dan yang masuk kategori merah sebanyak 3 KPI.