SOLAR: Social Link Advanced Recommendation System

Career and Job Satisfaction

Water Supply and Sanitation has been a priority of Government of Nepal. Various types of urban and rural water supply and sanitation projects are now being implemented within the Government, private and NGO sectors. The normal practice of measurement of satisfaction by service providers is to measure consumers’ satisfaction on past performance. The survey design could vary from survey questions to unstructured interviews and everything in between using comparative and non-comparative scales. In comparative scaling, the respondents are asked to compare one product against the other while non-comparative scaling is used to evaluate a single product. In this study, Likert Scales is used in this study for measurement of customer satisfaction on water supply. The higher level of satisfaction with water supply is expected to be positively related to several factors such as satisfaction with water quality, and other parameters such as hours and timings of water supply, tap pressure, quantity of water supplied, responsiveness and communication of management and water tariff. The respondents’ level of satisfaction indicates that about 41 percent of respondents were neutral, they were neither satisfied nor dissatisfied with water services, while about 36 percent of respondents were satisfied with water services. The satisfaction scale of overall satisfaction with water services was 3.29 while 1.0 indicates strongly not satisfied while 5.0 indicate strongly satisfied. The various aspects that influence satisfaction among users which include hours and timings of water supply, tap pressure, quantity of water supplied, responsiveness and communication of management and water tariff as well as redresses of customer complaints have been examined. This study focused on the users’ satisfaction of Lekhnath small town water supply and sanitation project and the study was undertaken to analyze the current users’ satisfaction of the Lekhnath small town water supply and sanitation project. The result showed that the satisfaction level of users’ is above neutral but these were not in satisfying level. The characteristics/aspects of the service that contributed to users’ satisfaction including hours and timing, pressure, quantity and quality of water while there was slightly less satisfaction with regard to complaints about water supply.

High levels of service user satisfaction are viewed as a reliable indicator of a service providing good care and treatment. There has been limited research looking into levels of satisfaction in forensic mental health settings with most work focused on staff satisfaction in these settings. This study examined service users' levels of satisfaction with a forensic mental health service in the United Kingdom. The service covered two sites; one a purpose-built secure unit and the other based in an old cottage hospital. Thirty-nine in-patients completed a 60-item validated forensic satisfaction scale. The scale measured seven domains of satisfaction as well as reporting an overall satisfaction score. The results indicated the service users were reasonably satisfied with the care and treatment they received. The domains of rehabilitation, safety, staff interaction and overall care showed the highest level of satisfaction. The high rehabilitation satisfaction score demonstrated the importance of meaningful activities for users accessing forensic services and may have been influenced by the security measures on the wards. The high safety domain score indicated respondents felt safe and secure within the wards and were likely to be influenced by positive interpersonal interactions. Good staff interaction was also an important factor in helping service users feel safe on the wards. These interactions are likely to be associated with longer periods of admission in secure services allowing therapeutic relationships to develop. Financial advice/support was the one domain that recorded negative satisfaction levels. Financial literacy training may help develop money management skills.

Background/Objective: Elicitation of requirements from informal descriptions remains a major challenge to be accomplished in software industry. Methods: An important task in order to accomplish this goal is to construct an ontology consisting of set of concepts i.e. entities, attributes and relations based on the application domain of interest. The ontology constructed here represents the domain knowledge and requirements are the specialized subset of it. As standard description formalism the ontology is encoded using OWL DL, supported by Pellet reasoned to check the consistency of the components of the ontology. The populated ontology can be queried for matching words using SPARQL. Findings: In software development projects, voluminous unstructured text documents from different stakeholders are to be analysed and to be converted into structured requirements. This process of elicitation will be time consuming if it is to be performed manually. Domain specific ontology helps in automating the process of requirements elicitation, this article intends to construct such domain specific background ontology. The findings are elaborated in Section 3. Improvements: This article portrays the construction and use of domain specific background ontology containing the concepts and their relationships in the Automated Teller Machine (ATM) operations domain to guide the process of automation of elicitation of requirements from informal descriptions or unstructured text, which otherwise would be time consuming if carried out manually.

Levels of service user satisfaction in secure settings – A survey of the association between perceived social climate, perceived therapeutic relationship and satisfaction with forensic services

This research presents the development of a multi-destination travel route planning application using the geospatial data from Longdo map, an online map service designed for use in Thailand. The developed application, titled “Route Planning”, was implemented using JavaScript, HTML, and CSS for the user interface, and Kotlin for Android mobile platform development. The core functionality of the application enables users to search for points of interest within specific categories, namely Temples, Restaurants, cafes, and tourist attractions, within a 10-kilometer radius from the user’s current location, and to automatically generate optimized travel routes across multi-destination. The application was tested in three locations, namely Rajamangala University of Technology Thanyaburi (Khlong Luang District, Pathum Thani Province), Wat Thanyaphon (Lam Luk Ka District, Pathum Thani Province), and Pratu Chai area (Phra Nakhon Si Ayutthaya District, Phra Nakhon Si Ayutthaya Province). Experimental results showed that the application successfully searched for multi-destination across five distinct categories and accurately generated the corresponding travel routes. The difference in route distance compared to Google Maps ranged from 2 to 75%, depending on the routing algorithms used by each application. The sample group consisted of experts and tourists who tested the application in all three locations. The research instrument was a satisfaction evaluation questionnaire, and the data were analyzed based on the level of user satisfaction with the application using mean and standard deviation. An evaluation of the application’s suitability by 6 experts indicated a high level of satisfaction (x̅= 4.21, SD = 0.56). Similarly, a user satisfaction survey with 40 general users also revealed a high level of satisfaction (x̅ = 3.94, SD = 0.48). The researchers hope that this application will support “Route Planning” for multi-destination tourism in the future.

Higher education institutions' wireless networks have different roles and network requirements, ranging from educational platforms and informative consultations. Currently, the inefficient use of network resources, poor wireless planning, and other factors, affect having a robust and stable network platform. Different authors have investigated the various strategies for the optimization of wireless infrastructures. Still, most of the cases studied aim to improve traditional performance variables without considering maximizing the level of user satisfaction, which represents a flaw that this research paper hopes to solve through SDWN and a predictive model. The authors will determine an appropriate methodology to estimate the user's level of satisfaction through an algorithm or predictive model based on nonlinear multiple regression supported on network performance variables, making a characterization of the project's environment analyzing the wireless conditions. The investigation phases will follow the life cycle guidelines defined by the Cisco PPDIOO methodology (Prepare, Plan, Design, Implement, Operate, Optimize). As a result, it is expected that the project will be the beginning of academic research that will help create strategies to optimize the WiFi network of any educational institution to maximize user satisfaction. In short, the optimization process provides the network with differentiating factors through a modular design with variable modification of parameters according to the users' requirements and needs.

Practicing as a nurse may be a factor influencing the overall level of satisfaction with life. The aim of the study was to assess the level of satisfaction with nurses’ lives in relation to the place of employment. The research was conducted among nurses working in hospitals, primary health care, and outpatient specialist care. The study was carried out with the use of the satisfaction with life scale (SWLS) scale. Statistical analysis included a quantitative and qualitative approach to life satisfaction of the nurses surveyed. The impact of independent variables, measured on nominal (qualitative) scales on the results of the SWLS scale in quantitative terms, was assessed using one-way analysis of variance (ANOVA). Pairwise comparisons were assessed with the assumption of equality of variance with the Tukey honestly significant difference test. The level of satisfaction with life of the surveyed nurses was average. The place where nurses worked significantly influenced the level of life satisfaction. Nurses working in a hospital had a high level of satisfaction with life more so than nurses working in primary care or outpatient specialist care. The workplace is a factor that significantly differentiates the level of life satisfaction of the surveyed nurses.

Purpose Facebook is a social networking media that has a big share in sharing information. Therefore, the college library that aims to meet the needs of the civitas academic information utilize this social media. This study aims to determine the level of user satisfaction of Facebook library Universitas Airlangga. Design/methodology/approach The method used is descriptive quantitative approach. The research location is at Universitas Airlangga Library Surabaya, Indonesia. The sampling technique is purposive, using the criteria of the academic community of Universitas Airlangga who become an active member or visit the Facebook of social network Facebook owned library at least three times in the past one month. The number of samples in this study were 220 respondents. Findings The results of this study indicate that the level of user satisfaction on the Facebook library shows the highest is as surveillance and the level of subsequent satisfaction in a row is as social relationship, individual identity and diversion entertainment. The biggest motive utilizing the Facebook library is to search for information about the library. Practical implications In the era of booming social media Facebook for teenagers who are the largest users of college libraries, utilizing Facebook social networking media in the library is considered effective. Originality/value This area is has been rarely researched by researchers in Indonesia.

Aim: This research aim is to determine the level of user satisfaction using the Delone and Mclean models obtained from the implementation of the content-based filtering method in the anime recommendation system. Study Design: This study was designed with Delone and Mclean and with a Content-based Filtering method and web-scrapping to build an anime recommendation system. Place and Duration of Study: Department of Informatic Universitas Multimedia Nusantara, between July 2022 and December 2022. Methodology: The initial step in this research was collecting data using web scrapping and questionnaires, then followed by a literature study, and after that continued with system design and application development. After the application is made the next step is to get the level of user satisfaction with Delone and Mclean, and the final step is writing a report from this research. Results: The design and development of a system by implementing a content-based filtering method to the website-based have been successfully created, and the results of calculating the level of user satisfaction calculated from 43 respondents using the Delone and Mclean methods show, an anime recommendation system with content-based filtering methods has good result with a user satisfaction percentage of 74.23%. Conclusion: The anime system recommendation application has been successfully made and the results of user satisfaction are 74.23%.

PurposeTo estimate the level of job satisfaction among ophthalmologists in Iran and determine the associated factors that may impact their overall job satisfaction.MethodsIn this cross-sectional study, 181 ophthalmologists (79.0% male) were interviewed by the Warr-Cook-Wall questionnaire with 7-point-Likert scale, which transformed responses from a 0 (most dissatisfied) to 100 (most satisfied). Questionnaires were randomly distributed among registered ophthalmologists at the 29 Annual Congress of the Iranian Society of Ophthalmology in November 2019. Satisfaction under each scale was considered as a score of 60% of the total score.ResultsA total of 181 ophthalmologists with a mean age of 47.8 12.1 years and 16 12 years of practice participated in the present study. They were mostly satisfied with their job as a whole (88.1%, mean score: 60.6 20.7) and dissatisfied with their income (55.9%, mean score: 47.6 20.3). High levels of job satisfaction was found among ophthalmologists with longer duration of practice (P 0.001) while lower levels of satisfaction were identified among those who worked in academic centers (P = 0.004).ConclusionIn this study,high levels of job satisfaction were found among ophthalmologists with longer duration of practice while low levels of satisfaction were identified among ophthalmologists who worked in academic centers. The factors of salary and working hours accounted for the least levels of job satisfaction.

Is there a crisis about crisis houses?

Heterogeneous wireless access networks (HWAN) will create a market for the delivery of an extensive collection of novel and attractive services and contents. Accounting and pricing the ubiquitous services will play a key role from both service providers and users point of view. By one hand, wireless service providers (WSP) look for the maximum revenue and utilization rate and by other hand users will select service providers depending on the offered price and the Quality of Service (QoS) assurance. In such a market-based scenario, accounting will become an effective tool that satisfies the users' service demands and maximizes the revenue of the providers. For WSP is of vital importance to define a charging and accounting architecture that supports fast and easy the provision of existent and new services with the best quality. In this sense, a dynamical network selection mechanism has to be developed to decide an appropriate radio access cell or technology for a specific service. Additionally, service providers must consider alternative solutions to situations where the best quality for the requested service cannot be provided, allowing them maintaining a high user satisfaction level. In this paper we propose a simple QoS-based dynamic pricing approach for services provisioning into a heterogeneous wireless access networks environment which attempts to increase user's satisfaction level by firstly, maximizing the provided QoS level, and secondly, by applying dynamic pricing strategies according to the QoS. These strategies will allow service providers to maximize their profits. Simulations results demonstrate that the proposed dynamic pricing approach benefits both users and WSP. Results suggest that users have better overall satisfaction due to a better QoS level and fairer prices. The analysis shows that our proposed pricing approach helps increasing WSPs profits compared to the application of the flat-rate pricing model into a competitive market-model.

Physician satisfaction is a multidimensional concept associated with numerous factors. The objectives of the study were to evaluate the satisfaction of physicians practicing in hospitals in Poland and to identify factors associated with higher levels of satisfaction. A quantitative, cross-sectional survey of Polish hospitals was conducted between March and June 2018. All doctors working in the hospitals invited to the study were asked to fill in an online survey. Fifteen hospitals were included: seven general, five specialist, and three university ones. The total number of questionnaires analyzed was 1003. The questionnaire included 17 items to measure the level of satisfaction, classified into four dimensions: personal, professional, performance, and inherent. The statistical analyses included: assessment of association between levels of career satisfaction and basic demographic and work-related variables; and multivariable logistic regressions, conducted to determine which variables were associated with higher levels of career satisfaction. The mean level of career satisfaction, on a scale from 1 to 6, was 4.1 (SD = 0.69). Respondents reported high levels of inherent satisfaction: mean = 4.4 (SD = 0.66) and a low personal satisfaction: mean = 3.78 (SD = 0.98). 56.6% of respondents reported being satisfied, but only 8.2% reported a higher level of satisfaction (≥5). The satisfaction of Polish physicians is moderate. Gender, numbers of working hours/week, years of work experience, type of hospital, and stage of professional development were the identified factors associated with higher levels of career satisfaction.

AIM: To assess the level of patient satisfaction with behavioural counselling therapy among tobacco users attending counselling sessions in private dental colleges and dental outreach programs in Chennai, and to identify areas of strength and improvement within the counselling process. MATERIALS AND METHODS: A cross-sectional questionnaire-based study was conducted among 384 tobacco users, equally divided between participants from private dental colleges (n=192) and dental outreach programs (n=192). A structured 16-item questionnaire was used to evaluate satisfaction across key counselling parameters such as clarity of information, counsellor empathy, visual aids, reading materials, and perceived impact. Responses were recorded on a 4-point Likert scale (Strongly Agree to Strongly Disagree). Data were analyzed using descriptive statistics, and associations were evaluated using the Chi-square test, with p < 0.05 considered statistically significant. RESULTS: High levels of satisfaction were reported for most aspects of the counselling, especially the counsellor’s professionalism (Q11), clarity in addressing doubts (Q12), and overall satisfaction with the session (Q14). Visual materials (Q6) also received near-universal approval. Question 3 (satisfaction with reading material) showed a statistically significant variation across duration of tobacco use (p = 0.031), with long-term users in outreach settings expressing comparatively lower satisfaction. Mild disagreement was also observed regarding cost-related discussions (Q9) and the impact of tobacco on family (Q10) among outreach participants. CONCLUSION: The study reveals a generally high level of patient satisfaction with behavioural counselling, affirming the effectiveness of current strategies, particularly in private dental settings. However, specific improvements are needed in the content delivery for long-term users, especially in outreach contexts. Tailoring educational materials and sensitively addressing cost and family-related issues can help enhance the counselling experience and strengthen tobacco cessation efforts