The Mobile Workplace

From fundamental concepts and theories to implementation protocols and cutting-edge applications, the Handbook of Mobile Systems Applications and Services supplies a complete examination of the evolution of mobile services technologies. It examines service-oriented architecture (SOA) and explains why SOA and Service Oriented Computing (SOC) will play key roles in the development of future mobile services. Investigating current service discovery frameworks, the book covers the basics of mobile services and applications developed in various contexts. The first section provides readers with the required background in mobile services architecture. Next, it details of middleware support for mobile services. The final section discusses security and applications of mobile services. Containing the contributions of leading researchers and academics from around the world, the book: Introduces a new location-based access control model Unveils a simple yet powerful enhancement that enables Web services to locally manage workflow dependencies and handle messages resulting from multiple workflows Examines an event-based location aware query model that continuously aggregates data in specific areas around mobile sensors of interest Addresses the problem of location-based access control in the context of privacy protection Presents a layered architecture of context-aware middleware Considers the development of assistive technology solutions for the blind or visually impaired Discussing architecture for supporting multi-mode terminals in integrated heterogeneous wireless networks, this book addresses the network availability constraint to serve all mobile services originating from a single-user terminal. It examines QoS protocols and their enhancements in supporting user mobility. Analyzing mobile services security vulnerabilities, it details security design best practices that mobile service developers can use to improve the security of their mobile systems.

Augmented reality (AR) technologies are becoming state-of-the-art in the mobile technology domain. However, developing successful end user services around AR is still in its infancy, which is partially resulting from the lack of user research regarding potential users' expectations and user acceptance in the particular area. In order to identify the most potential use cases and contexts, in which mobile AR could be utilized, it is important to evaluate already the early service concepts with potential end users. This paper reports an online survey for evaluating the user acceptance of five different mobile AR scenarios, as well as for understanding the potential and risks or mobile AR in general. The results show ambivalent attitudes towards mobile AR services but also imply that the scenarios demonstrating pragmatic relevance were valued over pleasure oriented ones. AR was seen to make contextually relevant information easily available and allow novel interaction possibilities with the physical world. Distrust arose with fears of information flood, users' loss of autonomy, and virtual replacing the real. The respondents' level of technological orientation was found to highly affect the overall acceptance of the scenarios. The results help in considering key acceptance issues and potential users' expectations in the development of future mobile AR services.

In today's world, financial technology (FinTech) has become an integral part of everyday life, significantly changing the way people interact with financial services. One of the most dynamically developing industries is mobile payment services. They provide a fast, convenient and secure way to carry out financial transactions through mobile devices. However, despite the rapid spread of mobile payment services, there are a number of problems and challenges associated with their development and promotion on the market. The purpose of the study is to analyze the development of mobile payment services in the context of FinTech, as well as to develop effective marketing strategies for promoting these products on the market. The object of the study is mobile payment services as an innovative segment of FinTech and their marketing in the modern market, namely aspects related to the development, implementation, promotion and use of mobile payment services. Scientific publications and monographic editions, magazine articles and materials of scientific and practical conferences became the methodological basis of the research. Content analysis of scientific periodicals was used during the research; comparative critical analysis of existing approaches and methods of analysis of financial stability and tax burden; statistical methods of analysis. The main hypothesis of the research is that effective marketing strategies focused on technological innovation, personalization of user experience and taking into account the cultural characteristics of markets significantly increase the adoption and use of mobile payment services among consumers. Summary of the main material. Innovative technologies and platforms based on the concept of embedded finance and their potential to change and transform the financial sphere are highlighted. The technological, economic and regulatory aspects of the use of embedded finance are analyzed, and the key challenges and opportunities associated with their application are identified. As a result of the study, it is established that integrated finance can become a significant factor in accelerating the innovative development of the financial sector, improving the quality of financial services, and ensuring greater accessibility and efficiency in the provision of financial products and services. Originality and practical significance. The originality of the scientific article lies in the comprehensive approach to the study of mobile payment services through the prism of marketing strategies in the FinTech sector. Despite the considerable interest in the technological aspects of mobile payments, the issues of effective marketing of these products remain less studied. The practical significance of the article is that the research results can be used by both FinTech companies and marketing specialists to improve their strategies and increase the efficiency of mobile payment services. Conclusions and prospects for further research. The analysis showed that the introduction of the latest technologies, such as blockchain, artificial intelligence and biometric authentication methods, significantly increases the security and convenience of mobile payment services, which contributes to their popularization among consumers. The combination of technological innovation, personalization and cultural adaptation in marketing strategies is the key to successful promotion of mobile payment services. Further research is needed to assess the long-term consequences of introducing new technologies into mobile payment services. Particular attention should be paid to data security and confidentiality.

The usability of mobile services is degraded while moving, since users cannot pay enough attention to the services in such dynamic and complicated mobile environments. Mobile and wearable services should be appropriately designed to handle human factor issues, otherwise fine user experiences cannot be offered. In this paper, we discuss design issues in mobile service development from a human factor point of view, and propose a design framework to overcome the challenges. Our approach provides two interaction modes (i.e. simple interaction mode and normal interaction mode) to mobile services, in order to allow a user to keep using the service without frequent interruptions while moving. Also, a service's events are simplified in order to support several modalities so that a user can be notified in the most suitable way according to the situation. To evaluate the feasibility of our approach in field experiments, we developed a pedestrian navigation service as a part of the framework. The results showed that the simple interaction mode successfully decreased a user's cognitive load to the service. Also, future directions for further improvements are discussed based on comments and feedbacks.

This paper describes the design and development of an application-based mobile service and offers both theoretical and empirical contributions relating to the consumers' motives for and barriers to adopting mobile services. A case study based on a mobile Java-based approach for providing mobile services is introduced to gain insights into mobile service development process and to validate the factors that influence the acceptance of mobile services in Finland. Based on the findings from a survey conducted with a sample of 52 Finnish campus students, the factors that affect consumers' attitudes towards mobile services were discovered. Usefulness was revealed to have the strongest impact on attitude towards a mobile service, with contextual information and attitude acting as significant determinants of the intention to use the service. This study attempts to help mobile service providers choose right development and marketing strategies for mobile services and accelerate the diffusion of services.

The ratio of flat-rate users among the Japanese mobile Internet users reached 50 % in 2009. This will eliminate one of the major obstacles to the mobile service development. The author presents three chasms and describes how the business models and ecosystem will evolve at each chasm. The author proposes a spiral model of the ecosystem transition. The author also discusses the importance of stage-awareness in the development of mobile services.

Mobile methadone medication units: A brief history, scoping review and research opportunity

This paper demonstrates the co-creation process of digital mobility and delivery services applied in the Inclusive Digital Mobility Solutions (INDIMO) project mainly based on the local Communities of Practice (CoP) drawing on the knowledge and experience of their members to propose solutions adapted to their needs and interests. In the context of the INDIMO project, CoPs were established at five pilot locations and included users, mobility service providers, (digital) developers, user interface designers, and policymakers associated with each pilot. This chapter aims to report on the experience of the INDIMO project in employing the CoP as a tool to integrate the development of digital mobility and delivery services and the contribution and cooperation of different actors such as operators, developers, policymakers, and organizations representing the end-users. The creation of common spaces such as the INDIMO communities of practice was fundamental to enhance cooperation among different actors, co-design inclusive digital mobility solutions, and empower the participants in using the above-mentioned services. This chapter shows the development of the CoP process, the activities and challenges, and its role in making digital mobility services inclusive and universally usable.

Constraints, diversity and evolution characterize mobile data services. These factors provide persistent challenges to the development of mobile data services. Recent challenges from Apple AppStore and Google Android also provide a new cornerstone for the construction of mobile ecosystems. Mobile data services continue to change their business models to cope with technological and business model evolution. Intermediary services play an important role in the emerging digital ecosystem to coordinate heterogeneous stakeholders in service development. The author discusses cases of closed intermediaries in mobile data services, which were the majority in the early stages. Then, the author discusses cases of open intermediaries in mobile data services, which are becoming increasingly visible in current mobile data services. The author presents the driving factors for closed intermediaries and those for open intermediaries. Then, the author discusses the factors that drive the shift from closed intermediaries to open intermediaries.

The modern development of transport and road engineering is aimed at the design of transport systems. The sustainable development of territories cannot be imagined without the appropriate transport information content, which includes the services of intelligent transport systems. Management of transport demand and mobility based on a service approach is the future of transport systems, affecting the quality of society development. A conscious perspective of intelligent transport systems (ITS) projects is the development of mobility services. One of them is providing road users with information that encourages them to take a certain action, resulting in a spatial or temporal redirection of traffic flows. A specialized ITS subsystem that controls traffic near objects of traffic attraction by informing about the place of comfortable waiting for the exit and the time of comfortable departure from this object is understood as a system of motivational control of exit transit. The system under consideration is formed in order to prevent a decrease in the capacity of the road in the area of operation of this object and is not intended to reduce the total intensity of the traffic flow at the exit from the object. It provides only a temporary redistribution of exit flows of road users from the object of traffic attraction and the coordination of the moments of these exits in accordance with the current (and predicted) load level of the main highway. Delays of vehicles and the value of unsatisfied demand are taken as performance indicators.

Mobile banking is now an important and evolving medium for executing banking transactions. It has a huge potential in a developing country such as India. Our study explores the important antecedents of the mobile banking adoption intention of Indian customers and proposes a comprehensive framework by extending the traditional technology acceptance model (TAM). Along with the two constructs provided by TAM, four customer-oriented constructs have also been measured for this purpose. The conceptual model has been verified empirically, with the data mobilized with the help of a survey from 203 future mobile banking service users. The structural equation modeling (SEM) technique has been undertaken to establish the effect of the antecedents on mobile banking adoption intention. The results demonstrate that, together with the constructs of TAM, viz. perceived usefulness and perceived ease of use, as well as all other relevant behavioral factors, namely subjective norms, personal innovativeness, trust, and self-efficacy have exerted a statistically significant positive effect on the mobile banking adoption intention of customers. The study provides an empirical foundation, which can be useful to banking and mobile services by helping companies to formulate their marketing strategies.

The City as a Platform: Exploring the Potential Roles of the City in Mobile Service Provision Through a Mobile Service Platform Typology

Automated driving technologies have advanced remarkably and are expected to be a part of our lives soon. Because automated driving technology does not require a driver, a significant change in future mobility services is expected. Automated driving technology is closely related to the development of public transit services as it can significantly reduce driver labor costs and provide a more comfortable in-vehicle environment. In particular, the preference for automated mobility-on-demand services that can respond in real time to the dynamic demand through automated driving technology is growing. Previous studies have compared passengers’ preferences for automated mobility-on-demand services and other transportation modes and proposed a way to enable more passengers to use automated mobility-on-demand services. However, as the number of pilot operations increases, future research will focus on ways to improve competitiveness among automated mobility-on-demand services. This study conducts a passenger preference survey based on the characteristics of automated mobility-on-demand services. In particular, changes in the in-vehicle environment and seat selection system, which differ from existing mobility-on-demand services due to automated driving technology, are investigated. The latent class modeling approach is used to classify passengers based on stated preference data collected from the survey. The estimation results show that vehicle type and seat choice system have a significant impact on passengers’ preference for automated mobility-on-demand services. In addition, considering that a high percentage of passengers do not prefer to improve autonomy in seat reservation and the in-vehicle environment, this study suggests that cost-consuming service improvement strategies are not always appropriate.

The development of new mobile services can benefit from adopting XML Web services technologies, because this can dramatically reduce the time to market for many types of mobile services. However, it is often believed that XML Web services will become too large a bottleneck in service performance, rendering the service unusable, as well as it can compromise service usage due to lack of security features. This paper provides a thorough study of these topics, i.e., a study of the typical performance of mobile services built on top of XML Web services, how security features can be introduced for these services and how these security features influence on the performance of services. The results of this paper should apply to any mobile services implementation based on XML Web services technologies.

In modern society, interest in health is increasing and the development of medical devices and wireless communication enabled people to get healthcare services easily anytime and anywhere, i.e. ubiquitous healthcare. The development of IT convergence and network technology enabled users to obtain user-centered useful information easily through portable mobile devices as well as computers. Currently, healthcare related user-centered healthcare contents are being actively served and demand related to disease prevention or health promotion is steadily increasing. This paper proposes PHR-based life health index mobile services using a decision support model. A decision support model is developed by using health index related data of existing health weather index service and national health and nutrition survey provided by the Korea Meteorological Administration (KMA) and applications of the mobile environment are developed so that users can receive healthcare services easily anytime and anywhere. The developed mobile service application implemented its interface for the user's convenient healthcare and was developed to enable interlocking with the user's PHR information through web server. Unlike comprehensive and standardized index services of existing KMA health weather index and life health index service, the developed mobile service is serving the user's health status in three stages of danger, alert, safety by using personalized PHR information. The development of the PHR-based life health index mobile service using the decision making model allowed users to check current health status index and obesity measurement, body mass index (BMI), abdominal obesity, potential obesity risk index etc. easily anytime and anywhere only with simple input in the interface of mobile application. Also, accurate and subdivided services can be offered to users and more personalized services enable users to use efficient healthcare service.